Broadband & Landline

Post here to ask/answer questions around home broadband and landline

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Forum Posts

Google Pixel 8 WiFi issues?

We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...

James_B by EE Community Manager
  • 421 Views
  • 1 replies
  • 5 Helpful

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

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XRaySpeX by EE Community Star
  • 46694 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by EE Community Star
  • 91025 Views
  • 11 replies
  • 12 Helpful

Resolved! why can't I email for support?

i have just checked my bill, and its double what they guy on the phone said it was going to be when i asked him to find me a better deal.  I didnt even need or want EE tv, and its nothing but a pain in the bum because it makes my less than smart tv s...

Resolved! IPv6 - EE Full Fibre (Same as BT?)

Hello everyone,As someone who works in IT, I thought it might be worth learning about IPv6 and as a starting point, I've been considering implementing it on my home network. I'm currently utilising a Ubiquiti USG 3 and have it connected to EE Full Fi...

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Resolved! Getting rid of BT/EE router?

Hiya,I am running my own networking at home with access points, switches, POE and all the fancy stuff. The BT/EE router I have at home is not doing anything apart from providing internet connection. I'm not using it's DNS, DHCP, WiFi. It's only gatew...

Replacement Router

Hi All,First time poster.  I've seen there are some knowledgeable people who use this site, so I'm hoping I'll be able to get some advice please....I regularly have BTOR out to look at my connection as my router is prone to regular reboots.  I'm not ...

PGTree by Investigator
  • 1232 Views
  • 14 replies
  • 6 Helpful

Can I use Guest WiFi from an Access Point

We have an adjoining holiday let that I wish to share our internet with, but they are too far away to get reliable WiFi to the Home Hub.  I can run an ethernet cable easily enough and plug in an access point but then the guests are connected to the a...