Broadband

SARA743
Explorer

My broadband keeps on stopping I have to keep on putting the password in. my tv package is with sky and we have a new tv. can someone please tell me hats happening with my wi- fi signal. we've only had EE braodband for 2 months and we've never had this issue before 

2 REPLIES 2
Northerner
EE Community Star
EE Community Star

Hi @SARA743 

Is this fixed line broadband or mobile broadband.

Which router do you own. 

By password are you refering to the WiFi password.

Thanks 




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JimM11
Community Hero
Community Hero

@SARA743 Also where are you having to keep putting your passwords into device wise? The EE Router which one are you using and for sky TV is it Q or streaming puk?