07-10-2025 12:45 PM
My broadband keeps on stopping I have to keep on putting the password in. my tv package is with sky and we have a new tv. can someone please tell me hats happening with my wi- fi signal. we've only had EE braodband for 2 months and we've never had this issue before
07-10-2025 12:53 PM
Hi @SARA743
Is this fixed line broadband or mobile broadband.
Which router do you own.
By password are you refering to the WiFi password.
Thanks
08-10-2025 09:01 AM
@SARA743 Also where are you having to keep putting your passwords into device wise? The EE Router which one are you using and for sky TV is it Q or streaming puk?
08-10-2025 10:49 AM
its for the sky q box when you want to go on to the apps i have to put my EE wifi password in its happened 4 times and only had the broadband the start of September