Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
All I want is to set up a new email address for my husband. How do I do this. Cannot find a link
Hello everyone, I live in a basement flat in Bristol BS8, where the mobile phone reception is very poor, I can't use mobile broadband, I can't find any broadband socket or open reach in my flat, only one socket like this, I don't know exactly what th...
Anyone lost broadband -Surrey/West Sussex boarder
I have just been on the phone requesting an upgrade from my existing 900mb connection to the new 1.6GB and Wifi7.I was surprised to be told that the new service is only available to new subscribers and it is not possible to upgrade.Is this the way of...
As my BT Halo 3+ package was due to end in January I called BT on 18 December to find out about new package. I live in a very large, very old house. When we moved to fibre the fantastic BT engineer supplied us with 3 extender disks as this was the on...
How can I find when my EE home WiFi two year contracts Ends ?
EE have signed me up as a new broadband customer and only allowed 48 hours to 'go live'. Not realistic for getting the hub to the other end of the country!So now my old provider has switched off and my hub is only due for delivery in 3 days time. (if...
So there it two issues I have one being my wifi is not working even though my wifi box is blue and second of it I can't see my bill for this month or any month. As everytime I go to look it only show my phone not my wifi and it won't link my wifi to ...
Hi,I’m looking to switch to EE broadband but they can’t get an engineer out until November 12th. My contract with virgin media ends on the 6th November. If I go ahead with the switch, will virgin keep my broadband active until (past my contract) unti...
Hi there, apologies in advance for the long post. I was a BT Fibre customer who switched to EE Full Fibre around 7 months ago. Since then I have had issues with my broadband which I cannot get to the bottom with EE advisors due to it showing fine on ...
