Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I'm quickly regretting switching to ee. Firstly the app doesn't work路...I switched to this company because they advertisd around ee 'game mode' wich appealed to me but my app won't conect to my router for myself to enjoy the benefits for what I want...
I would like to know the price of unlimited broadband per month
Hello, I have today transferred from BT to EE fibre, my router is all connected and the internet is working fine. My BT account is not showing on the app anymore so i'm assuming the connection has moved over. When i try and log in to the EE websit...
Router: Smart Hub Plus SH31BFirmware Version: r1.34.0-R-994210-PROD-83002App Version 1.13.1Anyone noticed the same thing on the "Check your Hub’s status", that "Downstream sync speed:" and "Upstream sync speed:" have disappeared from the router page,...
Does anyone know when i can expect my old EE ID account to be closed so i can transfer my mobile phone records onto my new account .Having spoken with CS they do not seem to know either .Thanks
Whenever I logon to the EE website and try to access broadband deals all I get is “Sorry, looks like a technical error. Please call us on 0800 956 6000 and we’ll try to get things sorted”.from what I can tell, I am not alone in having this issue and ...
Hi,I am stragling with the new EE SNart Hub SH31B. I have moved from BT to EE.I already have ORBI RBK753S which I used with BT Hub 2 succesfully. I disabled WiFi on BT Hub2 but used it as a modem and DNS generator. It worked also with WoIP phone and ...
Hi, I have a problem. My old XP laptop WIFI keeps trying to connect to EE only two bars, but my ISP is Virginmedia, I have tried all sorts but can’t stop it, it has connected twice with no password etc, but can’t seem to change it to Virgin.Could thi...
I placed an order for a new EE back on 23rd Dec 2023 from BT, but we were having issues with the order, so they put us on a temporary Package for New EE, and it was the following, UPNP issue Xbox
