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Wifi

Tammysmith1
Investigator
Investigator

‎15-07-2024 01:56 PM

I am constantly getting privacy not safe on majority of websites, no apps loading etc..... this is the same on all devices in the house hold. Any ideas?

0 Helpful
5 REPLIES 5
XRaySpeX
EE Community Star
EE Community Star

‎15-07-2024 01:58 PM

This is on what EE device?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Tammysmith1
Investigator
Investigator
In response to XRaySpeX

‎15-07-2024 02:02 PM

From my WiFi router. Weather it be my laptop, phone or kids tablets. Apps not loading or websites.

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XRaySpeX
EE Community Star
EE Community Star
In response to Tammysmith1

‎15-07-2024 02:05 PM

Fixed BB or mobile router? Which model router?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Tammysmith1
Investigator
Investigator
In response to XRaySpeX

‎15-07-2024 02:09 PM

EE smart roùter

0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to Tammysmith1

‎15-07-2024 02:44 PM

@Tammysmith1 : Is that the EE Smart Hub Plus(SH31B)? What is its Security Type set to on its Advanced Settings > Advanced Wireless page?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful