Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
My broadband has gone off just paid bill will it go on tonight
Hi I have been on EE for decades, and all that time used a Vigor 2710 router, which recently died. I used this as the standard supplied router does not give me the functionality I need and have used for many years. As I am due to get fibre soon I dec...
For the past couple of days I’ve been playing a video game on my PS4 and have been lagging constantly and the game connection feedback is showing as packet loss causing me to not be able to play games. It had even happened when I’m home alone, no one...
Hi there can anyone offer me some advice, the ‘contact us’ section of this website is currently not working on my phone… I have a strange one-My ex set up the ee broadband I currently have in my home. The bill comes out of my account but I do not rec...
Hi will sky glass run on EE broadband
How do I report an intermittent fault on our broadband without calling the Customer Service line?I am hard of hearing so struggle to use the phone for this sort of thing! Presumably there is another option for those of us like this?
HiMy broadband keeps dropping, its fairly frequent at random times in the day. For example looking at the logs I can find 46 instances of 'DSL Link Down' over the last 3 days.I've tried moving my router, changing the micro filter and plugging directl...
Probably the worst internet ever….. Not even allowed to watch ITV X. wait for the have you turned the internet off/reset it etc etc.
Hi all,Does anyone have any updates or knowledge on the new EETV service, what it will look like and what it will offer compared to the likes of BTTV and Sky Stream?Thanks.
Hi, l dont have broadband this evening. Tried resetting the router 3 times
