Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi,Please could you let me know how I can I view my EE Broadband and phone bill online. Do I have to download the EE App?Thanks.
Hi all. Simple question.If I wanted to get rid of my smart hub white ee router altogether and replace it with a third party router is this possible?I have the small box on the wall with thr fibre coming in which then connects to the back of the smart...
My EE smart hub recently developed a fault which I reported on Saturday. The operative told me a new hub would be dispatched to me on 48 hour delivery but the order wouldnt go through till Monday. I received a text saying I would be notified when the...
Hi everyone,I recently got upgraded to the FTTP so I have 1g speeds now and the speeds through the EE Smart Hub are great but when I attach my Netgear Orbi to it I seem to only get 90mbps or around that. I currently have a TP Link Deco system connect...
After many hours of phone calls to every call centre in the world (it seems), my mother still has a non operating home phone.The equipment is not fit for purpose and simply doesn't work. When will you provide suitable hardware to allow her to make an...
I have an issue where every 30 seconds my internet spikes to 3000ping on wifi not wired with EE Fibre is there any fix for this ?
Having mobile broadband states that you can have unlimited data mobile SIMs. In the important information it states:New and re-contracting EE broadband customers can add unlimited data mobile SIMs from just £10 a month (for SIMs with capped speeds of...
Had a door to door sales man knock on the door yesterday. Usually I turn them away but as we have having been having difficulty with our Internet from another provider It sounded like a great opportunity to switch. However after phoning my Internet p...
Leaving Virgin as far too expensiveI have an ee mobilehow do I add home broadband?THX
Initially had BT hub but during transition to EE they asked if I’d like a Smart Hub Plus. No extra charge, faster broadband so I said why not! Big mistake New hub worked for about ten days perfectly fine, then on 25th March everything gradually stopp...
