Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I was a victim of EE misselling too. I was encouraged to swap from BT to EE and was told that a new and upgraded router would be supplied which would be an improvement on the Smarthub 2. hwoever, the broadband was swapped but no router provider. When...
Hello,I received an email today stating my current broadband plan (standard boardband with landline) ends at the end of the month. While I am given the options to upgrade, the email also states I can chose to stay on my current plan.If I choose to st...
I have renewed my contract for bb & home phone but have been told I cannot keep my number, who do I contact to keep my number as ee said they cannot do this ??
What EE wifi calling is extremely unreliable and they've already taken away the landline?
I am constantly getting privacy not safe on majority of websites, no apps loading etc..... this is the same on all devices in the house hold. Any ideas?
My BT account was recently taken over by EE. I am trying to set-up my account in the App / Website - but when trying to link my broadband product I get a message saying my account number is invalid.I’m using the account number which was sent to me i...
For whatever reason the wifi on all my devices have not been connecting for the last few weeks I just keep getting the same notifications 'connected without internet'. Ethernet connections are all working fine. There is no phone line. If I factory ...
hi,My brandbord got down for sure. I found that cables were not propperly connected.Is it safe to buy EE wife for 30 days untill I get this sorted out?
So,My FTTP date of activation is 26th and the equipment is estimated to arrive on 24th. If my equipment arrives on 24th, can i request EE to alter the activation date to either the day of the equipment arrival or 1 day after (25th). Just curious?Also...
I am managing my mum's broadband from abroad. Do EE replace Routers regularly? I feel like mum has had hers for 12 years! Her Brightbox has Serial J210047430 on it. Appreciate any help!
