Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Do you know if BT Discs (white ones) will work with the new EE router. Just flipped to EE from BT and dont want to swap out equipment until I know as I have 4 discs in the house/garage/office for full coverage and only received 1 extender from EE Iv...
Following a **bleep** up with installation (still ongoing?) I’ve been charged ) £150 with no explanation at all BUT if it’s for the 2 x £75 extra tv boxes not fitted obviously & returned on 15 April 2024 as I told EE ?? Any help for this 79 year OAP ...
Hello everyone, I'm having a little problem with my broadband being connected but has no internet which is unfortunate, I've tried restarting it, switched off all of the devices and back on again, did other basic instructions but no positive outcome ...
NG103TB area. My broadband went to 1/5th of the speed it should be last week, then completely went down on Friday evening. I have no idea what the issue is and i have no idea if a human even knows if i have this problem. The recorded message just sai...
Just had FTTP installed and its working well. Issue is that my old router used a different IP range - and all my media devices/servers are hard coded (for remote admin reasons)I've tried to change the Gateway Router Address in the IPV4 settings but ...
Hi I'm switching my virgin media package to EE for full fibre broadband, TV & landline , engineer coming next week. I've been with virgin for 20 plus years so no longer have any BT landlines and have never had an open reach box . . Will this be a pro...
I want to know about my bill of Broadband
I've had this in since December 2023 first 11 days and it went down over Christmas for 10 days, again same tonight goes off for 15 to 20 minutes a time ONT lights stay green but router flashes orange and takes a while to go back to CyanPaying £48 a m...
Hi, my internet is waiting to be installed at my new house. I’ve bought an EE Wi-Fi pass to use in the mean time. I can log in on my phone and laptop but I have no idea how to log in with my skybox or tv as it’s not just a password to connect. Can an...
Hello, i am a new ee customer for broadband and tv since 30th may 2024, i also have mobile with ee.My problem is is that my broadband keeps disconnecting very often then reconnects again, and then the speed will be very low.I have 8 pages of event lo...
