Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi,After 6 months of fine service, Im having issues and have identified that there looks to be an issue with my ONT in responding to PPPoED requests as im frequently being dropped form the internet. As im using my own router, EE support will only loo...
Looking at my Broadband data usage, I am presented with number such as 17690.53; however, the units are not given.So is this kB, kb or some other measure?
Hello, I’m having trouble getting game pass added. We have broadband and the game pass came as part of the package but we’ve never been able to activate it since November. Please can someone help.
HelloI switched from BT to EE last week (full fibre gigabit broadband and EE TV). Everything seems to be working ok, apart from the EE app. On the home page it says "there's a problem getting your broadband speeds. Please try again later."Also when I...
Hello all, I'm just after a bit of advice really. My digital voice service was supposed to go live on 18th April. And here I am nearly 3 weeks later and still no service.I have spent literally hours on the phone to support. I'll cut a long story shor...
I’ve been with EE coming up to a fortnight, but I’ve still had no final bill from BT, even though when you look through the timeline it shows that once your EE services start, BT will issue a final bill within. 24 hours. Because at the moment I’m pay...
Recently had home broadband installed into my property and although the connection speeds are fantastic, I am facing problems connecting to a VPN network. I have tried toggling settings on the EE Hub Manager with no success. It appears that the majo...
hi my wifi was meant to be turn on on friday and still not on is there a reson why ?? thanks
I have just connected a new FTTH EE hub but i cannot get port forwarding to work. I have the ports i want to forward in the port forwarding list but when I run an on line port checker it says the ports are closed still and my application will not wor...
I have a strange problem. I have home lab setup on proxmox. Connected on ethernet cable to full fibre black smart hub plus. Everything was fine, running as expected till I connect EE app to hub to control WiFi. Since this time I can't connect to any ...
