Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I was just looking at Vodafone broadband, and I entered my postcode and phone number, and the next thing I see I get an email from EE saying "SORRY YOU'RE THINKING OF GOING". Does this mean I my contract is ending (I don't want it to).Edit: No card...
HiAs above I have received an email advising I have switched Web Protect off. But I did not.I have read this thread (https://community.ee.co.uk/t5/Broadband-Landline/I-just-got-an-email-telling-that-I-had-switched-off-my-Web/m-p/1446922#M102626) and ...
With the BT Essential Digital Home Phone, I know it has a call-blocking feature built in. But I noticed on the EE app, they also have the Call Protect feature. Now it may seem a daft question, but I have noticed none of the calls that's been block...
I want to switch from Bt to EE broadband I still have a live contract with BT. Will it be any early termination fee?
I currently have my Broadband with Sky and tried to upgrade to Full Fibre. As a result of the prices I was offered I decided to look elsewhere.I am an EE mobile customer and my wife is with Vodafone. We made enquiries with EE and Vodafone, and EE are...
Pardon my ignorance but I have recently traded up to the Smart Hub Pro Triband WiFi7 router. I seem to be unable to isolate the 3 bands so that I connect a specific device to a specific band. Is there a simple way to rename the 3 bands, or some oth...
Hi i yust got the tp link wifi router TP link AX1800 adsl wifi router would this work with Ee using my own router do i need to do any settings
I keep being badgered about moving from BT to EE, but when I check the deals that are available to me, it offers me Fibre 67 All Rounder" for the same price I am currently paying BT. If I visit the website as a new customer, it offers me Fibre 67 Ess...
I am moving from BT broadband and setting up with EE as my new provider. I have a BT email address, can I continue to use this?
Good efening all, I can't get wi-fi to work or the phones, I had to go back to wired to get on here. I'm online but there are no lights at all on the Smart Wifi Plus or the Smart Hybrid Connector. I'mhopeless with instructions, been pressing buttons ...
