Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I called EE as I was out of contract, they gave me a deal but it included changing from BT Halo 3 plus broadband to EE broadband, I kept asking the person doing this that I did not want my home broadband changed in any way, they assured me it will s...
I'm considering getting the 900/110 service on EE broadband. I already have a router (N100 miniPC running opnsense) that I will continue using as router since I run a number of things on there including packet inspection etc.Can the BT provided route...
Hi been a BT customer for as long as i can remember and have been on there 900mb package it wasent the cheapest option out there when coming to renew(contract is up on the 12th December).Rang BT no real deals so was told i had to give my 30 days noti...
I have recently installed a new EE router and 3 mesh boxes around my property to get good wireless coverage. I have now reinstalled my Sonos S1 kit , 4 items , including a Connect plugged into the router which feeds the other items on Sonos own wire...
My broadband was changed to a different person's name. Due to this I have had to make a new broadband contract because its illegal fkr then to change it back. Now after months I am being chased with end of contract payment which every CS person tells...
We joined in August from BT, where the parental controls were brilliant. We are still battling with EE because the app won't connect to the router, so we can't use the controls at all. The various people at EE we have spoken to have delayed and placa...
After being with BT for ever and having to change to EE for my broadband I have to say what an awful app it is. Half the time it doesn’t work, show's limited parts when it does. Been unable to pair devices to the app, says it takes up to 7 minutes to...
ok so i am moving to the flat next to me but can not take my 1.6gb connection with me i was told 2 options first you would have to sign up to bt and the speed will be 18-36mb i was getting that 12 years ago other option was cancel contract and move i...
Tonight my EE Smart Hub is not recognising itself and is masquerading as my (old) BT hub.Have to put in its name & pw. What is happening?
First of all I'm using the EE smart hub plus.I'm trying to open port 80 so I can expose my local web server to the internet and I'm following the procedure of going to advanced settings > firewall > portforwarding then from there I am entering the IP...
