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Returning EE Router

iam-johnpw
Explorer

‎15-05-2025 03:45 PM

I’ve cancelled my EE broadband contract but not received the returns bag. Any idea how I can request this?!

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎15-05-2025 04:42 PM

If you have not received a return bag you may call 0330 123 1105 for 1.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
JimM11
Brilliant Contributor
Brilliant Contributor

‎15-05-2025 05:31 PM

@iam-johnpw Are they expecting a return off the equipment, and takes about a week or so after the cancel period for the bags to arrive!