Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
How do I go about claiming a refund for loss of broadband for five days because of a problem in our area?I just seem to be going around in circles and getting nowhere, not very happy
When is my broadband contract ends
I’m on a full works package after switching from BT, I had 15 free licences, and when I 1st switched to EE, I also had 15 licences, but today I decided to do a clean install on the PC, and when I installed it, when I went to activate it, it came back...
Help, how do I get my BT account back. 2 weeks of ee hell and I am still waiting for someone to switch it back.i have had assistance from Scotland, Iteland, Lancashire plus others and I still cant seem to get and engineer out to me. I am 87 and unwel...
After many hours of messing around finally figured out how to do this !Basically you need to make sure your PS 5 in your connected devices list is working on the 5GHZ wifi channelAfter much trial and error the only way I found to do this is to chang...
I want to give a positive feedback to the staff from EE. Unfortunateylz the process took so much time that the email feedback is not working anymore...On the 21.6. in the afternoon I went into the EE shop in Norwich and spoke with Stuart about my mob...
I need the number for broadband financial assistance from a non EE mobile number
I was mis sold a broadband deal with EE transferring from BT. I asked if there was any price difference to the BT deal that I was on and was told that I would be paying the same for the same on EE! However, this was not the case! It also happened to...
I got my (second) Smart Hub Plus last week, and one of the first things I did was change the admin password, saving the new password in my password manager.Slightly surprised when trying to log in to the hub manager this morning to discover that the ...
