Broadband & Landline

Post here to ask/answer questions around home broadband and landline

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

NTE5_fl NTE5_all_2 Capture.JPG Capture2.JPG
XRaySpeX by Grand Master
  • 40697 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by Grand Master
  • 74061 Views
  • 7 replies
  • 12 Helpful

Turquoise flashing light

Smart Router. Area is connected. We've had it for a week and it suddenly stopped working.We don't use landline.Singing into 192.168.1.254 just tells leads me to resetting and doesn't let me hit continue since it kicks me off the page.Very frustrating

No Internet connection through WiFi

Every day recently when I'm in my house my phone automatically connects to the WiFi but after a few minutes I get dropped from the Internet. When I look into it, it says connected but no Internet. I switch my phone WiFi offand it picks 5g up and work...

No service.

I have had no Internet for around a week. It comes on intermittently but generally it's just off. I've done all the trouble shooting stuff to no avail. When it does come on we get faster service using 4 or 5g on our phones. Getting extremely frustrat...

Blue light card discount

Hi hi I have tried to to find out how to add blue light card discount to my broadband account which I have just updated 2 days ago. Please can somebody Dr let me know so how I can do this. Thank you Jane

Jswalton by Explorer
  • 662 Views
  • 7 replies
  • 2 Helpful