Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Few months ago I signed into a new deal and agreed to migrate my BT TV and BT Broadband packages to EE under EE One.My issue is months later my EE account / app continue to say order pending when go through the manage options for my Broadband / TV I ...
My broadband has been unstable since 3 days ago, It's been disconnecting every 5 mins.
I’m trying to upgrade my WiFi to wifi 7 and it keeps comming up sorry something happen on our end
I cannot contact you via phone and you keep cutting my broadband off so I have no way of contacting you, There should be an online live chat but there isn't
Hi AllHave a question regarding my EE Smart Hub, Looking at my EE app and Managing my Broadband Smart Hub Plus,It keeps showing "Unknown Devices" appearing on my Network. If I delete them they will appear again overnight.Currently it's adding 2 or 3 ...
Hi,I've recently took delivery of the 2022 white EE Smart Router (one with a little circle in the middle and 4 ethernet ports on the back), firmware version from 2022. Previously, had a much older EE router in black from around 2017.All four ports on...
I have internet ports all round the house off these are repeaters vonts work well always have / there is a 16 port Ethernet switch I was virgin no problem and . Swapped to EE now there playing up passwords wrong wont connect authentication problem an...
Any info on reducing the package on a contract line? currently with ee and reception is poor to the point I had to put the line away.Been paying and making zero use of the line.I need to know any chances of requiring premiums adjustment.
EE Smart Hub SH20A / Product No. GRV9517UAC34 2-A-SA / Serial number: +112133+194200****RI was just sent this hub by EE. This is what it says on the nameplate on the bottom of the hub. Apologies for substituting **** in the serial number, f...
