Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hello I need to cancel my broadband service
Hi everyone,Just a quick one from me. I'm looking to upgrade my broadband because as of the last two weeks my connection has dropped and it makes it hard to work when I'm at home. Currently, I have the Fibre Max 2 Broadband and I want to upgrade to t...
Hi my broadband bill was due and should of gone out on the 7th now unfortunately I had an issue with my bank now u have tried today but I’ve not got funds in my account so could I pay double nxt month
I have no WiFi connection since yesterday and still no WiFi connection today? I am having to use my mobile data and I’m unable to work. please can you advise of reason and what I can do to get it up and running as soon as possible.. thank you
When will EE customer services stop billing me if I'm no longer connected to their services. Its obvious I'm not connected to EE any more since I'm using zero data or connections. I moved to TalkTalk in September (2021) during the sign up process thr...
Hi everyone,There are a few smartphones/ tablets/ laptops in my house. The laptops connect to the ee WiFi, and have no issues as long as they're on the same floor as the router (router is on ground floor). For the Tablets and smartphones (all Android...
My broadband has been activated, however I have not yet received my router. Assuming this is down to the postal strikes. This was sent last Wednesday, I’m surprised this was not anticipated and another courier used. I’m now left with no broadband for...
Hi, can anyone help me with following access query - Is there a way of me granting a visitor to my house access to my broadband without giving them the password that’s on the back of the router? If not then can I change the password on my router so p...
Back in July I renewed my broadband with EE. And at the same time they gave me the option to go FTTP (full fibre) and said it will happen soon anyway so then was a good time. Previous it was copper fibre.Using the old router my smart devices, led lig...
