Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I joined EE Broadband in September with 150mbps, I was unhappy with the speed, questioned an EE agent, who claimed I was receiving in excess of the minimum guaranteed speed (100). I subequently changed my contract and moved up to 500mbps. I have just...
Is it possible to add WiFi Plus to my Full Fibre Broadband at a later date?
If I wanted to 'test' my BT supplied equipment i would have a taken a short course in electronics and possibly a course in 'how to be a service engineer' as well. As far as i am concerned, BT supplied the equipment, BT services and finds the fault. I...
Hi, Have just upgraded to a Smart Hub Plus. My computers, Iphones, Ipads are working fine. However, my TP Link Tapo devices will not now pair with the new router. Have reset all devices including the router, still no joy. It sounds to me that the 2...
Ok, I have been troubleshooting all day and have no clue where I’m going wrong.we switched from BT a couple days ago to best the eventual switch. With the promise of WiFi 7 I was excited to move over.It’s been a nightmare…A guide came over and setup ...
I have had no home broadband (full fibre) since November 19th today is December 14th so today is my 26th day without service!! I’ve been constantly fobbed off by EE everybody I speak to tells me it’s terrible and shouldn’t be like that and then escal...
Hi can you turn parental control off
Basically in a few weeks, I will hopefully be getting 500Mbps FTTP with EE. However a couple years ago I tried getting FTTP with my old ISP Plusnet, but the Openreach engineer couldn't thread the fibre cabling through the blocked duct. They have r...
We have 3 EE WiFi extenders disks and two of them have suffered the same fate. The disk was on and working but suddenly turned itself off and won turn back on. I thought this was a one off and replaced it with the spare disk we have. But now this dis...
Hello have a fault on the line and we need to update the engineer with another contact number as I will not be at home when he is due to visit
