False advertising

Sean6788 · ‎19-11-2024

Why is it almost daily I am seeing EE adverts popping up on my television with Kevin Bacon giving it aww thousands of people can connect to this superfast broadband when I can’t even get a signal in my bathroom half the time and my roommate struggles to get a signal in his room? We won’t be plagued with this problem tonight however by the looks of it as the wifi box is just staying red I have tried turning it on/off any other solutions?

XRaySpeX · ‎19-11-2024

Which EE BB plan are you on including its speed? What EE router do you have (read its label)?

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Chris_B · ‎19-11-2024

@Sean6788 Have you tried relocating the router? Electrical devices can cause issues with WiFi. Ie the router next to a TV.

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