Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi,After numerous issues of transferring from BT to EE (still some issues to resolve..) I thought I’d try and sync the EE app to my new EE smart hub. However when trying to do so I just get a “Pairing with your hub” message and a spinning circle endl...
Have EE Broadband and tv package. I can download the EE app to my non EE phone but not to my PC. I've just been told by someone on EE's technical support that I will need to pay for EE cyber security to to enable this app to work on a pc. Can someon...
Hi guts I have ee smart hub/router is it compatible with WiFi setting
12 months ago I was in need of switching my broadband from BT to something more reliable. I called EE, and after letting them know how many devices we have, and what package was suitable, I was offered the 4G Home broadband. In other words, I was tri...
Can someone advise the penalty charge for cancelling within a 2 year contract?
I moved to EE a couple of months back, the migration from BT at the time was seamless. I wasn't particularly happy with BT as my existing broadband had been un reliable for best part of two years. Eventually a BT engineer was dispatched and found an ...
Setting up Smart Hub Plus but cannot connect my digital phones and smart TVs to the hub. I press the WPS button but it does not flash. My connection to my desktop computer is fine but this is direct by cable to the hub. Is the hub faulty?
I placed an order for Full Fibre Gigabit Essentials back on the 27th September. I didn't hear anything on this order other than a couple SMS messages stating there were delays in confirming the engineer installation date. However, It was only last we...
Hi, is there anyway I can turn off my Wi-Fi when I’m away from home by my mobile phone
