Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I want to get ee broadband
I would like to contact OFCOM EE have stolen money of me several times. Mostly because my change of address has not been recorded properly by EE.Today I was told I did not contact EE about a change of address. They have sent me a text stating this. ...
Hi..Changed from virgin 500 to EE 900 a month ago and so far been really disappointed with the speeds to devices and laptop teams meeting or PS5 frequently dropping out and lagging.I think I have included the information need. How can I improve this...
I've left EE broadband and have been waiting for a label. I have replied to texts asking for the label and a kit but received nothing and trying to get through to someone is impossible. It's literally bagged on my desk waiting to be returned
Anybody else had issues with broadband after switching from Virgin to EE. I was with Virgin for years. They promised me that they would pay to end my contract and guess what, that was another cost I incurred. Since my move to EE I have spent more t...
Hi, I know a few people that have had their fibre broadband to full fibre but these were changed by Openreach, so do us EE broadband payers get that option as well? If we do does anyone know if its more expensive to go Full??Thank YouCSyrad.
I’ve just moved over to EE from Sky, where my eero was working fine. I’ve reset the eero and when going through the setup process it’s trying to ‘register’ with the internet but cannot connect. I’ve checked the cables and know they work. I’ve reset t...
Broadband is not working. Raised a complaint and got reply it can be fixed within 4 days. There wont be any reimbursement for the 4 days without internet which is gonna effect my work. Same night i got an email saying my complaint is closed but inter...
Hi.I recently moved to EE from BT and was sent some smart WiFi plus discs to replace the BT discs I had. When I originally set this up, they had a solid aqua light.My broadband recently crashed and had to be reset. The hub has a solid aqua light bu...
