Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I am really annoyed with the same situation,I am in the UK and I paid for 3 years of a VPN about 6 months ago now and since then I’ve also changed to EE for my broadband and ever since I did I have had so many problems but they always tell me they do...
Hi there,What the title suggests....went to reset my extender last night as it had started flashing green, and for the life of me, it will not reset or stop flashing green?There is nothing in the leaflet supplied with the device as to what this issue...
Hi I have spent much time on the phone to the technical team to add my home broadband to the APP where my mobile phone is already added, I have the correct email address, (I only have one email address) and account details, I consistently get an erro...
Any suggestions welcome! I have recently moved home and had to change internet provider. After the usual sales spiel we went with BT who outsourced us to EE that required work from openreach. Long story short after over 2 months with nothing we now h...
Using landline to phone an 0330 number and constantly get the engaged tone but can get through on mobile.Have tried phoning other 0330 numbers including EE and there's no problem. It's just one particular number, which is a utility company. Thank y...
Hi im in the middle of my contract and i am moving to a property in an area that does not have bt/ee available will i still have to pay the early termination fee as its not my fault that i cannot transfer my broadband to my new property.
HiI don't get the option on the account to request a returns bag, probably because we had been with BT for eons.I rang and they said one would be sent in due course, it wasn't. I don't want get charged down the line. I haven't had any emails etc enco...
Hello,I've recently migrated from BT and have just installed my equipment for my Full Fibre 900 line. Our download/upload speeds are great and consistent, but whenever a video buffers I get massive ping spikes. This is a repeatable, reliable thing th...
Have looked at utube for clues, have used the wps button on router, no joy.Also reset printer to forget the old connection.
Anyone else suffering? Broadband went down last night, message from EE says it will take 5 days to fix. So my alarm system doesn't work, can't access the Internet from my computer for work, digital TV out of action. No-one at EE answering the 150 num...
