Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

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Sorcha by Former EE Community Manager
  • 2648 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15505 Views
  • 51 replies
  • 65 Helpful

Swap from contract to sim only

I recently made the adult decision that I didn't need to get the new model iphone out or upgrade my perfectly working phone (especially since its only really like 6 months old after I dropped and smashed it and got a new one through insurance). HOWEV...

Tariff ended

anyone else had their tariff ended by EE? I received a message saying We've freshened up our SIM plans, and we've put together some online exclusive offers for you which are available until 12 September see full details at http://discover.ee.co.uk/K6...

Sanjkn by Explorer
  • 366 Views
  • 1 replies
  • 0 Helpful

Moving eSIM to new phone

Hi, I hope you are all keeping well. I currently have an iPhone 12 Pro and hopefully moving to an iPhone 13 Pro Max on Friday. For the first time this year I moved to an eSIM and I am just wondering how do I move the eSIM to the new device? Is it jus...

J0n by Investigator
  • 1376 Views
  • 3 replies
  • 0 Helpful

Resolved! Pay Cancellation fee but account closed

Hello, I recently cancelled my phone contract as it was cheaper to pay off the remaining balance than it was to carry on with the remainder of the contract. Since doing this I have gone onto a sim only plan which offered me a better deal than my old ...

Broadband Speed

 Hi, I should be getting a minimum of 31Mbps but I only recieve around 20Mbps on a wired speed test on a freshly restarted router. Is there any way to fix this? Working from home is difficult, especially when it drops below this. 

Cheeser by Explorer
  • 460 Views
  • 4 replies
  • 1 Helpful

Resolved! New SIM

Hi - Ive ordered a new Sim with a new monthly payment for 24 months - do I need to do anything about my old sim - my contract has expired - and will my existing mob number simply move across? Thanks for any help

Second SIM on account

Hi,I currently have a SIM only pay monthly account. Can I get a free second SIM card? Thanks

Steff1M by Investigator
  • 861 Views
  • 7 replies
  • 3 Helpful

Iphone 11 storage full!!

I did the ios update on my iPhone 11 last night and since then I have a constant alert in my phone telling me my storage is nearly full. I always back up everything to iCloud and I pay the additional fee for extra storage and my iCloud is not even ha...

Full fibre broadband plan

Hi, I’m just wondering if anyone could help. I have recently moved and upgraded my plan to the full fibre max plan. The router is placed downstairs and there are no issues downstairs. Updates we’re lucky to get 18mbps, usually get disconnected and ha...

Kirst98x by Investigator
  • 341 Views
  • 1 replies
  • 0 Helpful

Upgrade

Hi I'm trying to upgrade early but every phone I go on it saying there are no suitable plans available right now.Has anyone else experienced this issue?