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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2471 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15085 Views
  • 51 replies
  • 65 Helpful

iPhone 13 preorder

I phoned up on pre order day. And went through the process  ordered iPhone 13 pro max sierra blue 256Gb haven't had any text messages / emails / notifications   Absolutely nothing. apparently nobody at EE can send it to me as it should have been sent...

Mjrcarr by Established Contributor
  • 470 Views
  • 1 replies
  • 0 Helpful

iPhone 12 on Back Order

Hi I upgraded to and iPhone 12 a couple of days ago and it was in stock when I ordered but when I track it now shows as in Back Order.  When can I expect to get the phone?  Thanks! 

Jemlou29 by Explorer
  • 413 Views
  • 3 replies
  • 0 Helpful

Upgrade

I did an upgrade in August to my account and my actual number is showing as the right handset but I still have a random new number showing on my account so I still show as having three numbers - my usual number, my sons number and a new number. Just ...

Looeyloo by Visitor
  • 303 Views
  • 1 replies
  • 0 Helpful

Unlocking Huawei B525s - 23a Router

Hi, I had a mobile broadband contract with EE for just over 2 years (bought directly from EE originally on an 18 month contract) using a Huawei B525s - 23a router. I ended the contract and put a Lebara SIM in the router but it doesn't work (the light...

Resolved! iPhone trade in offer - handset condition

I wanted to trade in my iPhone XR against a 13 mini, my XR is in perfect condition apart from 1 tiny nick on each of the bottom corners (rather annoyed as it’s been in a case since purchase). Is this going to be an issue? I find it a little bit absur...

Ordering via workplace - undelivered

Hi all, I wonder if anyone can help as I'm going round in circles trying to talk to an actual human. Around a month ago I placed an order for 5 mobile phones via my workplace (as in, for work, not a personal order at all). I work for a university so ...

No `Netflix Smart Benefit Activation Text

It’s been over a week since my new iPad arrived and no Netflix Activation Text has arrived which means that I am unable to, as yet, use my smart benefit. It is definitely active on my account but I haven’t received the link to set it up. Thank you

Katomdoc by Investigator
  • 704 Views
  • 1 replies
  • 0 Helpful

Samsung s21

I can get an s21 with 80gb of data for £32 a month ee don't come close how can I get a better deal without leaving ee?

Moving aborad

I've recently moved abroad and won't be returning anytime soon, and so I want to switch my monthly plan to pay as you go, whilst keeping the same number. Can anyone advise me on how to do this please? 

maxor93 by Explorer
  • 403 Views
  • 4 replies
  • 7 Helpful

Wifi

I am having issues with my home WiFi all lights on the box are on but it doesn’t seem to be working any advice?  

Beth68 by Visitor
  • 298 Views
  • 1 replies
  • 0 Helpful