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Swap from contract to sim only

karenallan
Explorer

‎21-09-2021 09:44 PM

I recently made the adult decision that I didn't need to get the new model iphone out or upgrade my perfectly working phone (especially since its only really like 6 months old after I dropped and smashed it and got a new one through insurance). HOWEVER, I think my phone (iphone11) listened to me bragging about being sensible and going to sim only because since I made the swap after my contract ending it keeps freezing and switching off. Sometimes after restarting I can't even open an app before it's switched off again. It's so infuriating that I can barely use it and I'm wondering if anyone else has had this problem? I did read somewhere about taking the sim card out which I have done but it hasn't made a difference.

0 Helpful
4 REPLIES 4
bristolian
Legend
Legend

‎21-09-2021 10:19 PM

Hi @karenallan 

 

Welcome to the EE community

 

Apologies, but I'm not clear what your query is. You've posted with the subject line of "swap from contract to SIM only" which is just a change of payment plan, but your message seems to be asking about a faulty phone?

0 Helpful
karenallan
Explorer
In response to bristolian

‎21-09-2021 10:22 PM

Surely it can't be a coincidence that since the sim swapped to sim only that there are problems with it? It had to be a direct correlation when there were no problems previously? 

0 Helpful
XRaySpeX
Grand Master
Grand Master
In response to karenallan

‎21-09-2021 10:36 PM

It could as the 2 are unrelated.

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0 Helpful
bristolian
Legend
Legend
In response to karenallan

‎21-09-2021 11:28 PM

@karenallan wrote:

Surely it can't be a coincidence that since the sim swapped to sim only that there are problems with it? It had to be a direct correlation when there were no problems previously? 

This is just a change of payment plan - nothing more, nothing less.

 

A SIM-only is a contract plan in exactly the same way as any other pay-monthly plan.