Community Activity

Missed calls

My new iPhone 16 keeps sometimes keeps notifying me I have a missed call but it hasn’t rung - dnd silver mode etc isn’t on - sometime I don’t get text sound? 

Resolved! TECHNOLOGY SECURITY IS WORSE THAN EVER

CAN SOMEONE TELL ME WHY ON MY PERSONAL EE ACCOUNT I HAVE JUST FOUND MY EX WIFES NAME AS A WELCOME ON THE COMMUNITY PAGE?  MY FRUSTRATION IS BEYOND WORDS...

maddy8 by Visitor
  • 70 Views
  • 4 replies
  • 3 Helpful

can't connect to cctv camera

hi,just changed from Plusnet to EE and got  a new router. I have a cctv camera which connects to the wifi and internet through a wifi extender (it doesn't have a good enough signal to connect direct to the router). It used to work fully through the P...

Apple Music - 6 month free trial

I’m a new customer to EE on a Sim Only plan.I have seen that EE customers are entitled to a 6 month trial of Apple Music by texting Music to 150. When I did and followed the options it says:We're sorry - to get free access to the millions of songs av...

Gazz_t by Explorer
  • 40 Views
  • 3 replies
  • 1 Helpful

Resolved! EE perks

Last year I started to open my perks account but couldn't get to my works email within the time allowed. Now says deactivated and I would like to use it please can you advise.

John1982 by Visitor
  • 1701 Views
  • 12 replies
  • 4 Helpful

Data not rolled over

Hi, I've just switched from a £10 plan with 8GB of data to a £5 plan (250MB) and as I had only used about 2.5GB I was expecting to recieve about 5.5GB of rollover data, but nothing has come through. I have had the data rollover on this swap on previo...

MW-M by Investigator
  • 89 Views
  • 10 replies
  • 0 Helpful

NHS Perk code not working

Hi there, I am trying to upgrade to a new iPhone and my EE perk code won’t be accepted online, keeps showing an error message saying it can’t be used with discounted plans. I have called EE and they confirmed the plan I am trying to select isn’t curr...