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Community Activity
Need Invoice for AirPods
I am not an EE customer but EE had Airpods at a good price so I ordered them. I haven't got an invoice though and I need a VAT invoice for my expenses. There was no paperwork with them when they were delivered. When I log in I can see the order confi...
Continuing issues in Hampshire with EE mobile coverage
For those still suffering from a lack of service in the Bishops Waltham area of Hampshire, 6 weeks after the initial outage the problems persist. EE report that damaged masts, caused by bad weather six weeks ago, still haven’t been fixed due to chall...
Keeping my old number
I’ve done my PAC but nothing seems to be working
proxy.maud.bt.com certificate
Why do I suddenly have a proxy.maud.bt.com request causing my dynamic dns logins to fail
Resolved! Roaming Inclusive Extra Changed Mid-Contract – What Are My Options?
Hi all,I’m really hoping someone can help or offer advice here because I’ve been left in an absolutely awful position by EE.When I renewed my contract, one of the main reasons I stuck with EE was because of the Roam Abroad Pass included as an Inclusi...
Smart Wifi pro wired backhaul issues
HiI have my EE smart Wifi pro connected to my EE smart hub pro router via Cat6 but i am seeing the following issue, after a day or 2 speeds via the smart wifi pro drops to around 350-400 (I have 1000mb) from around 900-1000mb which suggests to me may...
eSIM transfer failure!
Last Wednesday I was persuaded by an EE consultant to move from my BT account/numbers to EE. All I wanted to do was add data roaming to my BT numbers at this stage as my son and I were travelling the next day to the US. I was told that the eSIM trans...
SIM serial number
Hi,The app wants my SIM serial number and im not sure where it is on the SIM. Ive tried the number on the old plastic card surrounding the SIM before it was popped out, and that didnt work.I found the ICCID via an Android app and tried the last 12 a...
Refer a Friend. How?
Hi, my next door neighbour just asked what internet provider I'm with as the service they're getting from their current ISP has degraded to the point of exasperation."Ahaa!" I thought, this would be perfect for EE's "Refer a Friend" package. I get a ...
The coverage in Hampshire has in the last week drops to virtually zero
The coverage in Bishops Waltham in Hampshire has in the last week drops to virtually zero. Unbelievable!
