cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Keeping my old number

Jamiepetrie
Explorer

I’ve done my PAC but nothing seems to be working 

4 REPLIES 4
XRaySpeX
EE Community Star
EE Community Star

Your no. should port within 1 working day of you activating your new EE SIM on the EE network. So probably Tues. now.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
bristolian
EE Community Star
EE Community Star

When exactly did you "do" your PAC? And can you expand on exactly what you mean by "nothing seems to be working". As a starter, does your phone show network coverage?

Jamiepetrie
Explorer

So wait till tomorrow it should work ??

Ali_A
EE Community Support Team

Hi @Jamiepetrie 

Do you have signal on your EE phone/SIM, and are you able to make calls? 

If you submitted your PAC code yesterday before 5.30pm, your number should transfer over to the EE SIM today. If it was later in the evening your number will transfer tomorrow. 

Find out more at Transfer your number to EE

Ali