SIM cards & Porting

Technical help

Hi there, I’ve just changed over from Vodafone and now have no signal, so can’t make calls or go online. I can’t seem to contact anyone for help as I can’t call them. I’ve briefly managed to connect through WiFi but can’t see anywhere to find help. T...

Had a text saying port is complete but my sim still isnt working

Hello,I am trying to port my number from O2 to EE, had a message come through from EE saying the port is complete yesterday at midday, but my phone currently doesn't have mobile data, the network keeps switching between emergency calls only and EE, a...

Resolved! Unable to transfer number to ee

I am trying to transfer my number from Lebara to EE. When I fill in the form online, the form does not recognise my new EE number and says error “please make sure you enter the right phone number. It must be a UK number etc”.How can I resolve this as...

E sim

Hi, I have just moved to EE from o2, and received a pac code from o2 which I provided to EE. Now that my contract has been terminated with o2, I have no luck in linking the mobile number I want to keep. It says you don’t need to do anything yet it’s ...

My phone not working from Black Friday when I switched to ee?

Hi everybody can I arks you all what happened to the EE mobile service ? I just switched to EE from Black Friday until now the phone line still not working ?

Swiching from 02 to ee and keeping number

Switched from 02 to ee supposed to be today put sim in s24 just says no sim 02 now stopped as well no way of continuing ee

Don't use ee sim

I need to cancel my subscription

Resolved! How to get A PAC code to leave EE

Hi there I want to leave EE and move to another provider. I was on a rolling contract. how do I request a PAC code ?thanks

Transferring frommonthly sim contract to pay as you go within 14 days

I recently moved from Lebara to EE on a sim only contract. I am still within my 14 days cooling period however I would like to change to a sim only deal. Would this be possible without any cost?

Insert SimCard

My elderly step father is getting an "Insert Sim" error message. Simcard has not been removed so I'm guessing the phone has been deactivated due to lack of use (even though monthly direct debit is still being taken).How do we get this reactivated? TI...

SIM cards & Porting

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