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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! PAC code still not actioned.

I have just moved from O2 to EE and the text I received when I submitted the PAC code said my number would be transferred by 6pm on 20/1/25 however it’s still not transferred over. How much longer will this take. I’m very disappointed with this. 

Emsha69 by • Visitor
  • 418 Views
  • 1 replies
  • 2 Helpful

Changing from sim to Esim

I need to change my physical sim to an Esim so I can have another SIM card in (for business purposes). How do I go about activating an esim on a phone that has the physical sim in it? thanks. 

Aleshajc by • Visitor
  • 1093 Views
  • 5 replies
  • 0 Helpful

Resolved! Cannot make calls after changing phone

I changed my handset at the weekend and all my data etc has been transferred to my new phone.  I haven't changed the SIM. when logging into my online account it says my account has been cancelled - which I didn't request. I now cannot call EE to get ...

AL203 by • Investigator
  • 1295 Views
  • 9 replies
  • 5 Helpful

Resolved! Security

Hey everyone i was wondering if anyone has received a phone asking about sending them a new sim card to update old one as it's not compatible with the new BT Internet EE collaboration. Just call was from a mobile number and sounded like an Indian cal...

Resolved! Old number not transferred properly

I got my new sim and sent the pac code across and my old number has been transferred. I've restarted my phone as instructed and when I check the number for my phone its my old number which is what I want it to be. People can contact me using my numbe...

Sam19932 by • Investigator
  • 873 Views
  • 5 replies
  • 5 Helpful

Resolved! sim card not activated

hello. i bought a new sim card on a sim only day yesterday. the sim card has been in my phone for nearly 24 hours and still hasn’t come on. what can i do 

lost my number

I've lost my number which I had since 1996 when Orange first started in UK, Sheffield. This number is vital to me for banking or other times that sites want to confirm my ID. Your website doesn't work, even when I use my UK VPN, the site has always b...

Ash741 by • Investigator
  • 869 Views
  • 8 replies
  • 5 Helpful
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