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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! Not receiving verification codes

My number has been suspended due to non payment which I just can't afford right now but I have noticed am not receiving verification codes which I need is there a way to fix this please need help asap

Jcaines by • Visitor
  • 715 Views
  • 2 replies
  • 6 Helpful

Resolved! Can not activiate my replace sim as I ost my old sim

I lost my old SIM card so ordered a replacement, which arrived 20days before. But I still can't acti ate my replace sim even my son go to the shop and call 150 many timesAs I am not in town But I need it to operate my bank accout How can you urgent h...

YYOBAY by • Investigator
  • 523 Views
  • 3 replies
  • 0 Helpful

sim

How can i find out if my physical sim that is inserted in my device is locked and if it is how do i unlock it?Or how can i add the mobile number that’s with the physical sim to a eSIM?

MVNO NOWMOBILE connectivity issues

My daughter has been with a BT/EE MVNO for several years and we never had an issue, purely went with them due to pricing and what they had to offer. However has been without service for over a week and I've contacted them daily to find out if there's...

davelizb by • Investigator
  • 994 Views
  • 5 replies
  • 4 Helpful

is my ee number still valid

I had an 18 month contract with a firm that provided me with a phone for work and also personnal use, due to this i did not use my own phone and now cannot recieve SMS messages to activate some websites as they send anSMS message to the phone (ebay, ...

jefflb by • Visitor
  • 528 Views
  • 3 replies
  • 0 Helpful

New 120GB Connected Data SIM showing 0GB available, why?

Recently purchased a new pre-paid data only SIM to provide data for my car sat nav etc.  I have created an EE account, downloaded the App and added the SIM to my account.  It shows as connected with 120GB of data available (none used).  But the landi...

Plutus4 by • Investigator
  • 1179 Views
  • 7 replies
  • 2 Helpful

Resolved! New SIM / Port from O2

Hi, I bought an EE SIM only deal and started the process of porting my number from O2 on Saturday. My O2 service was disconnected on Tuesday and I switched my SIM. I seem to be registering on the EE network ('EE' showing top right on my handset) and ...

TimD3 by • Explorer
  • 805 Views
  • 4 replies
  • 1 Helpful
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