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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! Transfer old number

Hello, I have a problem with transferring my old number to EE. I tried many times and there is still message as below: Please make sure you enter the right phone number. It must be a UK phone number and start with 07. The numbers are correct,  I have...

New account old account

I have an existing account but my daughter wants to open her own account. Her simo is still in contract with me. Will that sim on my account work in her phone on her own account?

Username5025 by • Established Contributor
  • 512 Views
  • 4 replies
  • 1 Helpful

Setting show old SIM number

I have changed my phone to an A53. My old number has been ported over. In settings it shows the original SIM number and i cannot change or remove it. This is affecting a couple of apps that see the old SIM number instead of my correct number. Any ide...

Sim not provisioned

Ordered new replacement SIM as the old SIM was damaged.  Got the new sim put in handset but it is saying SIM not provisioned and when I call the number it says calls are not currently being connected to this number. When I have tried to activate the ...

fhgfzg by • Explorer
  • 577 Views
  • 3 replies
  • 0 Helpful

ee numbers moved to virgin

Hi,I moved 4 phone numbers from EE last month to Virgin using the PAC codes and they are working fine. We are now getting messages to say the numbers will be discountinued in 5 days. Can someone advise me why we are getting this message- what does it...

aliz by • Investigator
  • 599 Views
  • 5 replies
  • 1 Helpful

Old number transfer

I’ve switched networks and provided ee with my pac code from o2. 24 hrs and old number still not transferred for calls but fine with WhatsApp. What do I need to do? 

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