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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! Cancel injustice contract

My phone was stolen last Friday, so I went to the nearest ee shop to get the new replace sim for my old pay as you go sim. I did not want to have any contract because I have to leave UK in few days. So, I signed for the new sim which they said it pay...

Resolved! Upgraded phone >24hr still not active

I’ve been patient waited 24 hoursused the iOS transfer process, activated phone have the new sim in the phone still no signalcant call anyone as my phone not workingwhat do I do just wait?

Switch device

In march I ordered a sim only plan for my iPhone 13 Pro Max and it was in an Esim, I have now sold that phone and wiped out the Esim on that device and I ordered a physical sim for my new phone but somehow the sim doesn’t work for my new phone, I hav...

Kevin120 by • Explorer
  • 332 Views
  • 3 replies
  • 0 Helpful

two mobile number

I have two separate mobile phones and would like to keep the both of them can I add an additional mobile number to my online account without deleting my other mobile number.  

Help with number

I bought a new simm as I lost the old one, I put it in my phone and topped up, when nothing came up I looked and seen it went on my old number. Can any one help me to change my number to the new one ?

J955 by • Investigator
  • 333 Views
  • 3 replies
  • 0 Helpful

Lost eSIm data how to find my QR code?

Hi, Had a bit of a mare tonight; tried to transfer to new iPhone 13 Pro midway through transfer it stopped as not enough data.  I'm going to leave the transfer until the weekend as it's my work phone and got loads on this week.  The issue I have is t...

AMS77 by • Visitor
  • 662 Views
  • 1 replies
  • 0 Helpful

iPhone 6s to iPhone 13

I want to buy an iPhone 13 outright elsewhere (can’t see EE selling them like this anymore on the site) and then transfer the SIM card from my old EE iPhone 6s which was last upgraded to a SIM only deal more than 18 months ago. Is this ok? Don’t want...

Ddcc by • Visitor
  • 411 Views
  • 1 replies
  • 3 Helpful

Invalid PAC code

I am trying to port my vodafone number to EE. My PAC is valid as I got it only last week, but the EE website says it is invalid. How do I resolve this?

LPG1 by • Visitor
  • 941 Views
  • 1 replies
  • 0 Helpful
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