SIM cards & Porting

Resolved! Number port

Hi, I ported my phone number over today and now cannot use mobile data or call/text. I have had the confirmation text however my old sim shows up with my personal number and does not work with mobile service “failed service authentication”The my new ...

Number porting

I received my text to say number would be ported by 6pm, nothing happened. I called EE and they said it would be by midnight, it's still not working. I've tried all the usual switch on/off, remove SIM reinsert SIM, change number in phone. I've been a...

No Signal After PAC Transfer ("PCP Authentication Failure")

Any clues how I can resolve? My number was ported from ID mobile today and everything worked for a few hours before my phone decided it coudn't authinticate something. Now I have no mobile and no alternative so can't even call EE to resolve!

Resolved! How can I change it without getting a new sim

How can I change it without getting a new sim ?

Resolved! activating sim

I lost m y phone and picked up a new one with sim from ee today. The EE guy logged it as a new sim with upgrade not a lost one. I've just gone to activate the code online and it says it needs to send a code to my old phone - which i don't have.Any su...

Resolved! eSIM - how easy is it to transfer to a new phone?

If you get an eSIM with EE, and you want to transfer it to a new phone (not necessarily one you bought through EE) how easy is this to do?Or for example if you break your phone and need to swap the SIM to a new one..?With a physical SIM obviously it'...

Pixel 6 - transferred number

Hi, I have a pixel 6 and moved from SMARTY to EE, I did the number transfer and it seems to work OK, I can see my number on my EE account but when checking my phone settings it shows the temporary number given by EE. As such I'm unable to make or rec...

Invalid SIM

I have also received a message saying in valid sim on my iPhone 13, how do I fix this

No service SIM - replacement

I have a SIM that I use in my old phone and it is a pay as you go, unregistered number (not connected to an EE account). All of a sudden it has stopped working and I know it is definitely the SIM as I have tested various methods to see if it is my ph...

Resolved! problems porting old number

I got a sim only contract last Saturday and they started the porting process from vodafone in the store. I tried the sim for an evening and it worked fine.The following Thursday my old sim was shutoff so I put the new sim back in and it didn't work. ...

SIM cards & Porting

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