SIM cards & Porting

Unlimited mobile data. Now unlocked. You’ve unlocked exclusive phone discounts

Hi,I've just signed up for EE 500 full-fibre broadband. I want to buy a new SIM card for a mobile phone. I get a popup on EE's website, which displays the offer:You’ve unlocked exclusive phone discounts and unlimited data mobile SIMs from just £10 a ...

Resolved! New family sim for my child

Hi I am wanting a monthly sim deal for my child I have 2 rolling ee monthly contracts already. Can you help please

Resolved! not active more than 6 month sim

Hi EE community, I moved to another country recently and not using my EE sim card for a long time,but all my social network accounts are linked to my account. Can I restore my EE phone number? If i have unpaid debt I will repay. But I exactly need m...

Stolen phone New Phone SIM card woes!

Hi guys,I had my iPhone nicked on Friday, went to ee store started a new phone contract ( I was sim only. ) the guy said I would keep my old number and that would disable the sim in my stolen phone. Also said I would be able to use new phone new sim ...

Resolved! eSIM transfer not supported

I’m unable to get new work iPhone up and running with new eSIM. The eSIM has been activated by the call centre so next step was to scan QR code. But when going into settings and mobile service, it’s saying data transfer not supported for my number a...

Resolved! Port Mobile Number to PAYG Sim

Hi,Wish to port my number to my EE PAYG sim.However, I do not have any credit on the account at the moment - the sim is still liveDo I need credit and if so, how much?TIA

Resolved! I cant use another sim card in my device different network

Resolved! Texts I send are showing the wrong phone number

I recently moved from O2 to EE, got my PAC code, and successfully ported over my longstanding 0794 number - as far as phone calls are concerned, both incoming and outgoing.And my incoming text messages to my long-standing 0794 number also arrive succ...

Converting physical sim to esim.

Hi, I want to convert my physical sim to an esim, but I can’t find any option on how to order an esim on the app, would really appreciate if anyone could help me out. I’m currently on a contract so yes I’m eligible to get an eSim.

Resolved! PAC Code not working transferring from Lyca mobile to EE

I’m transferring from Lyca Mobile to EE, when I fill out the form, it says the PAC code doesn’t look quite right.The PAC Code from Lyca Mobile is correct, it has not expired as I’ve only just requested it a few hours ago and all the other bits of inf...

SIM cards & Porting

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