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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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number transfer not worked

New to EE from O2, PAC code sent and my old number has transferred to EE but when anyone rings they get the number you have called is not recognised.  Tried to log onto account they said they were sending a verification code and nothing has come .Una...

tex10 by • Explorer
  • 450 Views
  • 2 replies
  • 2 Helpful

Esim New phone

Hi , Ordered my new phone from EE with Esim - i. The meantime got my PAC number to transfer to EE  and gave to them yesterday. To my surprise I was unable to activate Esim on the new phone !!! Called EE and they have been useless said they didn't kno...

Demij721 by • Visitor
  • 442 Views
  • 1 replies
  • 1 Helpful

Resolved! My transfer from BT to EE mobile has failed.

I have an old iphone SE with Sim card from BT. New EE iphone 13. Have transferred data etc across to the new phone. When I try to use the new phone for calls it wont work. I cant transfer number using the option on the phone because my old iphone isn...

Pashda by • Investigator
  • 814 Views
  • 7 replies
  • 0 Helpful

Resolved! Activating sim with same number

I have upgraded to new iphone, just trying to activate the sim with same number but is requesting to have old device with sim inserted to receive pin, I don’t have the old device. How can I activate the sim? Thank you

Number on SIM still old after porting

Completed a port today and new number is showing on outgoing calls etc, but in the SIM details on phone (and also in places like Google Messages app in RCS chat settings) it;s still showing old number.Seems to be the same issue as here:https://commun...

pwalk by • Established Contributor
  • 16472 Views
  • 23 replies
  • 4 Helpful

Resolved! iPhone: Mobile Number issues after port

Hi,I have an issue which is causing me not to be able to use my facetime/imessage - my mobile number was moved from old provider (Vodafone) to EE yesterday. Number ported, received confirmation etc. but  it still comes up as a EE sim card number, not...

hexanomad by • Investigator
  • 680 Views
  • 3 replies
  • 2 Helpful
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