SIM cards & Porting

SIM Only upgrade - Start time in the past

Hi - my contract ended a year ago and has been in tick over since then. I have just done a sim only upgrade, and the start time is in the past according to the email - it hasn't updated on My EE yet, so I don't really know what to do. When would a pl...

Lost my GR code to get my number on my new phone

Can anyone help me how I retrieve my number.  It’s gone from my old phone and not on my new one 

Where’s my “eSIM”

im (was) a lifetime 02 customer of 35+ years.i think I’ve made a mistake switching to ee.ordered a ee eSIM pay monthly contract, got an email saying my package will turn up 1-2 days..eh I’ve ordered an eSIM, so waited and nothing turned up, called CS...

sim c

my dad used to pay for my phone bill however now i do not talk to him so i need to purchase a new sim card but i also want to keep my phone number, how do i do this? 

Ordered an eSIM on Friday, still nothing on Wed?

Hi, I ordered my new 24 month sim only eSIM using my PAC code from Three on Friday evening, expecting the swap to probably happen around Tuesday, but I’ve heard nothing since the order confirmation. I can’t even seem to track any progress anywhere on...

numbers

id like to know my ptevious fone numbers

Transfer old EE number to new EE sim, how please?

I am having the same issue. Awaiting EE call tomorrow 

ESim for mobile data in South Africa not downloading

Hi have a pixel 8 pro with a physical EE sim in it. Signed up with Maya mobile for an ESim to use in South Africa. When trying to download the eSim I get error messages saying I need to contact EE as there is an error message. (Subject code 8.2.6 Rea...