SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Forum Posts

eSim hole that I'm in

I have a Google Pixel 6 phone, a number that I've had forever and all is well.  However, just got a new Acer Chromebook and it has the ability to either set up an eSim or insert a sim card.  Could someone explain to me like I'm a toddler, how I get e...

Tishminx1 by Investigator
  • 457 Views
  • 4 replies
  • 0 Helpful

Resolved! Cancel surplus sim - online

I have a new contract which provided more than 1 sim card. I now have 1 that will not be required and I wish to cancel it online. I tried phoning but the wait times are too long. Is it possible to cancel online please?

BlueDun by Visitor
  • 317 Views
  • 1 replies
  • 1 Helpful

Resolved! Re: My phone number in Settings is wrong

I changed my contract phone to sim only about 12 mouths ago and the sim is still showing the new sim number from my phone number and now I can not use it abroad as it is showing the wrong number

Philp4 by Explorer
  • 576 Views
  • 2 replies
  • 1 Helpful

Resolved! Request for New SIM Card

 Dear Admin,I am Majid, the owner of Zeb Office Equipment & Supplies. My account number is *******. I have lost my SIM card and do not know the number. Please send me a new SIM card to my warehouse address, as I am unable to pay my bill without it.Th...

Majid8 by Visitor
  • 422 Views
  • 1 replies
  • 2 Helpful

Resolved! Should I resend my PAC

I am moving to EE, text them the porting details as the instructions said. Was told be done by 6pm 30/09/24 this has not happened, should I redo the process if not where should I contact for help and support 

Jdoy90 by Visitor
  • 276 Views
  • 1 replies
  • 3 Helpful

Sim card activation

Hi,I got my sim yesterday,got 20£ package for unlimited calls and messages but whenever I'm trying to call it says to update my credit.

Ank7 by Visitor
  • 282 Views
  • 1 replies
  • 2 Helpful

Resolved! PAC CODE REVERSE

I accidentally made a switch to a different provider last night, Plan.Com (Presetige) and used the PAC Code to transfer the numbers over to the new contract. However, after realising what I had done, I no longer want the transfer to happen and want t...

Sim activation

I activated my replacement SIM yesterday afternoon (Sunday) and I still haven’t been reconnected more than 24 hrs later.  Does it always take longer after the weekend?  I have dusted the SIM and switched the phone on and off multiple times. I have a ...

PjS8 by Visitor
  • 400 Views
  • 1 replies
  • 0 Helpful

Difficulties getting an eSIM

So I’ve tried adding an extra line to EE (SIM only) for which I chose the eSIM option so that I may get an email and download the eSIM instantly, just like this EE info page said, since I needed data immediately.I have had nothing but trouble doing t...

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