SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Forum Posts

Resolved! My number has accidentally ported!

I left ee and then came back.I got all the issues sorted last week and everything was fine. Now I've been ported away from my original proper ported in number - back onto the temporary number I had on my temporary sim!!I think I texted the ee port sm...

DJLJinnit by Contributor
  • 423 Views
  • 2 replies
  • 1 Helpful

New to EE help please?

Hi all!when I joined EE last week I applied online and put the PAC code in that I got from 02. My new EE sim just arrived but it doesn’t seem to have come with my old O2 number pre loaded? So I text “port” as per the EE instructions but the text is a...

Kez2012 by Explorer
  • 506 Views
  • 4 replies
  • 1 Helpful

from a SIM card to an eSIM

Hello, community!Thank you for your help and advice, which helps in solving many issues.I would like to get another consultation.I have a subscription package and I would like to replace the physical card with a sim.I can't find a specific way to do ...

DERBY2022 by Investigator
  • 540 Views
  • 9 replies
  • 0 Helpful

No reply

New phone transfered everything to new 16 plus  no network tried contacting ee on customer messages no reply in 12 hrs kept messaging no answer  joke or customer services pay stupid money for phone and they wont sort problem they can stick theier con...

Noelod2 by Explorer
  • 304 Views
  • 1 replies
  • 1 Helpful

Number porting

Hi can someone help I recieved a message yesterday informing me my porting from Vodafone was now complete although my Vodafone number has now shut down the number hasn't ported. This is devastating for my business as I rely heavily on this mobile num...

Resolved! Port problem

I put my new SIM in my phone 28th Nov and use the text service to set it up  - I had a test to say it would all be done by 6pm on 29th. However it is now 30th and has not happened, so currently i am not connected to any network on my phone,As EE only...

Sue217 by Visitor
  • 422 Views
  • 2 replies
  • 4 Helpful

hello I would like some help too I have just recently done a transfer and my number was supposed to be done by 6 pm today which it seems it has but it has not changed for my phone or something has gone wrong every number I try to call is apparently a...