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eSIM

Hi,I have just ordered the sim only deal but at the end of the order it asks me to download the eSIM. Unfortunately my phone does not support eSIM, may I ask how could I get hold of customer service in order to ask them to send me a physical SIM card...

hoyin7 by • Visitor
  • 314 Views
  • 1 replies
  • 0 Helpful

Number transfer

I transferred my number from Three to EE, yesterday morning I got message that transfer is done and my number is working now. The problem is, I can’t get any messages, I can send them, everybody can call me, but messages not coming. May you help me w...

EE Data sim 120gb preloaded issue

I purchased 2 preloaded 120gb data sims at different times which state they last for 12 months from first activation (when inserted in device). I kept these for a  future trip across the uk as it got delayed and just gone to start using them and they...

keeefe by • Investigator
  • 2142 Views
  • 6 replies
  • 1 Helpful

New Sim unable to make calls

I recently moved my mobile plan from o2 to EE.My new sim arrived this week and I was able to text and use data using the interim number, but not call.My number completed the transfer this morning, and I can still only text and use data and I can't ma...

Resolved! EE Sim

I recently applied for a mobile sim plan in EE. And I currently have a Lebara sim. How do I retain my current number?

nixus93 by • Investigator
  • 337 Views
  • 1 replies
  • 1 Helpful
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