SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Forum Posts

Resolved! Plan upgraded and deactivated current SIM

Yesterday I upgraded the plan online. New plan was activated within minutes. Everything was working fine until today morning,  I lost signal on my phone. After several restarts, no change. When I contacted EE technical support, of course from another...

jkcool by Explorer
  • 670 Views
  • 2 replies
  • 3 Helpful

Cant login to EE account after changing number via PAC

I created an EE account which worked and was linked to my SIM.I then used a PAC code to move my number from my old provider to my sim on EE. But now when i try and login to my EE account it tries to text the old EE number for authentication which obv...

Bob9234 by Visitor
  • 641 Views
  • 1 replies
  • 1 Helpful

Error message - number does not exist

Hi, I recently ported a number to EE from another provider. The port appears t be successful, but callers ot the number often (but not always) receive an error messgae - "Number does not exist". Can anyone tell me why and how to fix?Thanks

GKeys71 by Investigator
  • 561 Views
  • 5 replies
  • 0 Helpful

New SIM contract- No signal

I received a new contract SIM only yesterday, but the signal is not working. I've done a test to see if there are any issues, but there's not. It recognises it as being an EE sim on my phone, but no matter what I do, or how long I wait...There's just...

Resolved! Help

Hi I want to switch from my contract to sim card please can u help 

So you get a new SIM card from the EE Store. You’re up and a physical SIM.You now want to convert it to an eSIM as you might want a non EE physical SIM like myself. Using the EE app you get an eSIM pop in your text messages code.Welcome to the merry ...

reyres82 by Visitor
  • 643 Views
  • 1 replies
  • 0 Helpful

SIM Unlocked

Please I have a 4G EE mobile WiFi that comes with customized SIM card from UK. And it has expired and when I put a Nigeria SIM card on it, it shows SIM lock, what should I do to unlock it to be able to use another SIM card on it

sa_O by Visitor
  • 415 Views
  • 1 replies
  • 0 Helpful