SIM cards & Porting

Resolved! I Phone 16 - switching from O2 to EE

Hi, Yesterday, I picked up my new I phone 16 from EE and I'm just waiting for the switch from O2 to EE (hopefully today) after giving the in-store EE team the Pac code.Setting up my new I phone last night, it asked me did I want to transfer my existi...

Resolved! Someone having same number as me

is it possible for me to have been given someone else's number? I don't have a proper SIM card it came as a QR code. I keep getting text messages regarding parcels ect for another women and also when my partner saved my new number this person comes u...

Resolved! I ordered two sim only deals last week but only one sim has arrived!

Do sims arrive separately?I can't get through either because I'm not sure what department to call! Any advice? Thanks

Resolved! Switching from BT Mobile To EE

Morning,Thinking of switching my 4 family plan sims from bt mobile to ee and moving the existing moblie numbers of to ee too but have a couple of questions which I have asked several helpful ee staff in the mobile care team but werent 100% sure. The...

I have 4 sim only contracts in my name with EE for our kids and ourselves. I wish to leave EE as the signal in our area is very poor, but am having trouble getting pac codes from them. They wont issue pac codes for our numbers yet our contracts are t...

Outgoing calls

Just had confirmation that my eSIM account is now active from transferring from another provider. I can receive calls on my iPhone but can’t make outgoing calls. Can anyone help ?

Need to unblock Sim card and Number

I need to get one of my numbers unblocked after one of phones was stolen. Have received the new SIM, but not activsating and wondering if the block is still on the number and on this sim. I have entered the pass code, but nothing is happening. Ple...