Hi all. Getting a phone for my daughter who is on O2 at the moment. She's going to move over to EE with me so we can share data. The process then, is to get her a device on my plan, use her old device to get the PAC code, and then what? I've seen a "...
Hi, I ported my phone number over today and now cannot use mobile data or call/text. I have had the confirmation text however my old sim shows up with my personal number and does not work with mobile service “failed service authentication”The my new ...
I received my text to say number would be ported by 6pm, nothing happened. I called EE and they said it would be by midnight, it's still not working. I've tried all the usual switch on/off, remove SIM reinsert SIM, change number in phone. I've been a...
Any clues how I can resolve? My number was ported from ID mobile today and everything worked for a few hours before my phone decided it coudn't authinticate something. Now I have no mobile and no alternative so can't even call EE to resolve!
I lost m y phone and picked up a new one with sim from ee today. The EE guy logged it as a new sim with upgrade not a lost one. I've just gone to activate the code online and it says it needs to send a code to my old phone - which i don't have.Any su...
If you get an eSIM with EE, and you want to transfer it to a new phone (not necessarily one you bought through EE) how easy is this to do?Or for example if you break your phone and need to swap the SIM to a new one..?With a physical SIM obviously it'...
Hi, I have a pixel 6 and moved from SMARTY to EE, I did the number transfer and it seems to work OK, I can see my number on my EE account but when checking my phone settings it shows the temporary number given by EE. As such I'm unable to make or rec...
