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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Swapping phone numbers

I recently signed a 24 month sim only contract with EE. I work away from home three days a week and unfortunately where i stay has absolutely no ee coverage indoors or outside unless standing in the middle of the road! I am stuck as i do need to be c...

Hootie99 by • Valued Contributor
  • 878 Views
  • 6 replies
  • 0 Helpful

Resolved! EE Number Port

Hello I have had the text from EE 150 that my number as now ported across from 02 to my EE sim and to turn it on and off for this to work. It has not and I have no idea why. I have turned both my old and new phone off and on and still I have EE tempo...

Resolved! Can’t activate e-sim after switching phone

Hi all,I got a new phone yesterday and I can’t activate my e-sim on it. I tried during the initial iPhone process however it didn’t work. I would call EE, but I can’t because now my old phone and new phone have no working e-sim.I tried using the webc...

Resolved! Old EE Sim Not Working

Hi all,I am trying to get back on to a Tiktok account which I used for my business and I need to access asap. I registered on Tiktok using my phone and was with EE on pay as you go at the time. I am now on a contract with Talk Talk on the same phone....

Activate sim on LTE Laptop

Hi, Can anyone advise how I activate the Pay as you go sim that came with my HP LTE laptop. It sends an activation code to the telephone number on the sim, no good, as it's in my laptop.Thanks

kayche by • Visitor
  • 292 Views
  • 1 replies
  • 0 Helpful

Resolved! eSIM verification code issues

So, i’ve recently had my number ported over from a PAYG to a Contract Sim, which has happened. The contract eSIM then dropped service, as expected, so I when to the EE app and requested a new eSIM to add onto my phone. I followed the steps, and the i...

bilal29 by • Investigator
  • 4260 Views
  • 15 replies
  • 4 Helpful

14 day cooling off period

Hi everyone,I requested a PAC yesterday as I want to cancel my SIM only plan during the 14 day cooling off period. I was given a PAC over the phone, and got a text saying I owe £503.47. I mentioned this to the EE rep and they said not to worry as I w...

Resolved! Number not transferred

Hi I changed fro 3 to EE last week but my number is still with3. I have gave EE the PAC number do I get a new SIM from EE? Or do I carry on with the old 3 card

Sarah484 by • Explorer
  • 423 Views
  • 5 replies
  • 3 Helpful
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