SIM cards & Porting

Resolved! O2 > EE - Transfer time for sim card?

Good Evening, I've finally made the move to EE after being with O2 for 15 years. Having just signed up online (via BT), my order is placed for my sim only plan and after giving my PAC code, my number is being transferred. I've just had confirmation t...

how do i get a replacement sim?

Resolved! Phone number not ported - had sim for 5 days

Afternoon all - I grabbed a new contract with EE the start of last week and provided a PAC code as part of the checkout. SIM arrived Wed and as my phone supports 2 sims I popped it in and the EE one is working if I disable my VF one so I can switch b...

Resolved! PAC transfer

My PAC transfer was requested on 8th November at 14:30 and I'm still waiting for my number to be transferred.I understood this to be 2 working days, max.Any ideas?

Replacement sim

Hi, I haves just received a replacement SIM card for my phone but the SIM card is not activated. The reason for the replacement SIM card is because my current SIM card came up on my phone with no sim a couple of weeks ago so obviously I haven’t been ...

Resolved! Old number not transferred

Hi, I just transferred from a different network and wanted to keep my old number. I followed all instructions and completed all required steps, yet I still didn’t get my old number. Please help! I need to keep my old number. Thanks!

Resolved! Locked sim

I need a PUK number for my sim to unlock

Resolved! Re: want my puk code

I have locked myself out of my sim I need my Puk code

I have been provided with a PAC code that does not working

Can someone in the support team advise me who to contactShould I just request another one?

Resolved! What’s going on with SIM activation

Had replacement SIM sent, arrived yesterday, phoned up to activate it, told it would take 24 hours. Waited 24 hours and still nothing, rang again 11 hours ago and they sent a request to activate it again. Still nothing. Told if it’s not activated by...

SIM cards & Porting

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