SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Forum Posts

Porting not completed after 4 days

HiI transferred my no from 3 to EE and gave POC code to EE customer service over the phone before 5.30pm on 13 Nov 2024 but unfortunately it is not completed yet. I am so disappointed as I have small business contract with EE and all my business dema...

Bill934 by Investigator
  • 528 Views
  • 5 replies
  • 2 Helpful

No internet access

Since having a new SIM card in November I have been unable to get internet access outside my house. What can I do?

Resolved! Sim not working

My sim stopped working  on my phone I was due a upgrade in my phone so I’ve got a new phone and a replacement sim but it’s not working  can anyone help 

Unable to transfer number to ee

Hi,I am trying to transfer my number to my new EE sim. When i fill in the form online, the form does not recognise my new EE number and throws an error: "Please make sure you enter the right phone number. It must be a UK phone number and start with 0...

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Porting duration

Hello, how long does it take to port my number from my previous provider to EE and how can I know if the porting will be taking place as I got the SIM from the store and was assisted by one of your store staff with the whole process yesterday which w...

XAde by Visitor
  • 430 Views
  • 2 replies
  • 1 Helpful

Transfer current number to my new EE account

I'm trying to get my number over to my EE account using the switching form. I've got my PAC code from Giffgaff but it keeps giving me an error message. Does anyone have any useful information on the best way to get this done? Any help would be apprec...

CazX3 by Visitor
  • 419 Views
  • 1 replies
  • 0 Helpful

I just texted 65075 to EE for my PAC

Genius I just texted 65075 to EE for my PAC because I want to leave, was following instructions from OFCOM - but instead of complying they sent me their 'Welcome to EE's Port IN service' please reply with the number you want to transfer from another ...

NickSeee by Visitor
  • 4384 Views
  • 2 replies
  • 1 Helpful

upgraded phone

the sim card insert broke , got it all out i think, can i get a replacment at the local ee store?

Gusgus53 by Investigator
  • 293 Views
  • 2 replies
  • 0 Helpful