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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! SIM card ordered,as not come

How come I have been waiting for my replacement SIM card for about 4 working days now and the first one was someone' else's and had to order a replacement SIM card and still not had one day with my own SIM card and my account number and name but not ...

Resolved! PAC code

I have 3 numbers on my account and want to move them all to a different network provider. I only seem to be able to request one PAC code. How would I get the other 2?Thanks! 

Hl33 by • Visitor
  • 1074 Views
  • 5 replies
  • 3 Helpful

Resolved! Pac code in different names

Hi,I'm looking to take a second line out for my wife and transfer her number across from O2 with a pac code. But her account is in a different name to mine will the pac code still work? 

Resolved! Reopening account after switching to other provider.

Good morning,I was EE customer (sim only - last contract) from 2016 to Dec 2024, then I have switched/ported my number to 1p.Since then I switched my broadband from BT to EE as tempted with the possible deal on broadband and sim only contracts.I mana...

Resolved! Esim - new phone

I live in the USA & I use an Esim with  a UK number on my Samsung phone for when I travel to the UK. If I change my phone to another Samsung device will my UK Esim number transfer to my new phone if I use  the Smart Switch app?

GeoffDR by • Visitor
  • 1299 Views
  • 3 replies
  • 4 Helpful

Resolved! E SIM no service since update

My eSim is not working since this mornings update- unable to call or use data. Also unable to access the SIM in settings as it's greyed out. WiFi calling also disabled so can't call EE help. And can't find an EE live chat for tech support .. I've con...

Resolved! SIM card

Hello, my partner has lost his SIM Card and I was wondering how I would be able to get him a new one.

Els305 by • Visitor
  • 481 Views
  • 1 replies
  • 1 Helpful

Resolved! SIM not provisioned

Good morning, I've recently moved both my partners and my mobile accounts to EE and have been able to port my partners number across (her phone is working fine). My phone though isn't - I've received the same messages that she has but mine is showing...

Woody629 by • Visitor
  • 986 Views
  • 1 replies
  • 2 Helpful
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