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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! Recently switched to EE..

Hi everyone,I have recently switched over to EE from another network and am waiting for my new sim to come as I wanted to keep the same number.However, prior to switching over to EE I did order another pay as you go sim for my secondary phone (This w...

Bubbl3tea by • Investigator
  • 575 Views
  • 10 replies
  • 1 Helpful

Resolved! Porting my number to EE

Hi there,I have recently received a sim only plan from EE, which I got over the phone. On the phone, the advisor took my current providers PAC and said my old number would be ported over. However, after receiving my new SIM, it has come with a new nu...

Resolved! Join Ee

@Sale Hello. I want to join ee. And search the suitable package for me..i try find the way to contact with EE through live chat but didn't find the way to contact ee through live cha

Resolved! esim

Can anyone tell me if this is possible. I have an old iphone 6 with an ee pay as you go sim. I now have an iphone 14 Pro Max which has my main phone number on the 3 network. I want to know if it is possible to have my old PAYG number on EE as a esim ...

Sim card

I ordered a sim a week ago but it still hasn’t arrived. What should I do?

Rish2 by • Visitor
  • 322 Views
  • 2 replies
  • 1 Helpful

Resolved! Accidentally deactivated SIM card and need to reactivate

I tried to add a holiday eSIM from my holiday provider but have unknowingly deactivated my SIM card for my own phone eSIM option. My plan is now inactive and I obviously can’t make calls or use my phone apps etc unless in the hotel Wi-Fi range. My se...

LB-19 by • Investigator
  • 3070 Views
  • 7 replies
  • 2 Helpful

PAYG sim swapped to contract now no service?!

Bought a PAYG sim, called EE this morning and changed it to a contract I pay each month instead but kept the PAYG number. All was well, until the phonecall ended and now my SIM says no service? I’m heading down to London in a few hours so this is ext...

Resolved! iPhone 14 plus no service (sim/e-sim issue)

 I recently upgraded to the iPhone 14 plus, upon transferring my details to the new phone I was prompted to use E-sim, I selected yes (which I’ve since been told I shouldn’t have done) as I thought this was just the way Apple did it now, but since th...

Lost EE sim

Hi,I currently live abroad in saudi arabia and I’ve lost my SIM card during the move. I was wondering if you could tell me what alternatives I have to gain access to my sim/number again?I’ve been trying to find an appropriate EE email, but can’t find...

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