SIM cards & Porting

Sim Swap No 5G Can't Make Calls

Hello,I recently chose to move from Vodafone to EE. Signed the new contract, sorted the PAC code and everything. Today it was meant to switch over and now I can't make calls or use my data with my new sim. It's not quite 6pm yet but I assumed this wo...

Number expiring

I have just moved from O2 to EE and used my PAC code when I first made the switch. I have now just received a notification on my phone saying my number is expiring in 5 days and I have a new number under my contact details, how do I make sure I don’t...

SIM to eSIM conversion

Hi, would there be possibility to convert existing physical SIM that I have into eSIM ? Based on the guide that I can see, this only possible if you're moving into iPhone 13 upon inserting physical sim. Why can't there be option to ask for SIM to eSI...

I want to change my mobile number

hi my name is Lisa and I want to change my mobile number to *********** and I would like to get it activated  [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Porting

I have ported from Vodafone to EE three weeks ago. I can not receive calls or texts from other networks. I can receive calls from ee customers. For 3 weeks I am advised that I should wait 24 hours why the get Vodafone to resolve this. I have spoken t...

Post Port Sim not working - pdp data error.

I bought a new iPhone 15 in late November. Number ported from Giff Gaff and since then there has been no mobile service. Multiple calls with tech team and told unable to do anything without a password so I went to the store with id. They changed the ...

New iphone16 pro max. Moved from Vodafone. Everything transferred but no signal

Have no signal only WiFi. Tech told me to go back to store as it is phone. But SIM into my old iphone13. Still no signal so cannot be the phone

Leaving EE

I’m trying to request for my PAC code to transfer my number but it won’t let me access the “leave EE page”. So how can I get my PAC code? 

How can I get a sim for an old number? I lost it and need the number .