23-06-2025 09:30 PM - edited 23-06-2025 09:37 PM
I have just ordered an extra line on my account, being an e sim. However when I’m trying to activate the e sim through how the email says it’s telling me I have input some incorrect information to the billing account, this information I’m providing is the email I used to set up the account and the same email I have received the confirmation e sim number on
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23-06-2025 09:44 PM
Forget this post I have managed to sort it through the ee app
23-06-2025 09:44 PM
Forget this post I have managed to sort it through the ee app
24-06-2025 09:04 AM
Hi @Jak07
Welcome to the community.
I'm glad to hear you've been able to get this sorted.
Take care and have a great day.
Michael