15-06-2025 07:10 PM
I want to get a new pay as you go sim and keep my old number how do I it ?
15-06-2025 07:28 PM
Are you currently on PAYG or pay-monthly?
If you're on PAYG already, why do you want a new SIM?
If you're on pay-monthly currently, are you within your minimum-term?
15-06-2025 08:08 PM - edited 15-06-2025 08:09 PM
If you are currently on contract you need to call CS & give 30 days notice of cancellation & request it be moved to PAYG. If you are still within your min term you will be liable to pay early termination fees for the rest of the term. It will basically be months left x monthly charge - 4%.
If you are already on PAYG, there is no point.
16-06-2025 07:01 AM
16-06-2025 08:07 AM
EE PAYG doesn't offer any concept of joint accounts. If you're on a shared billing account, I suspect you're on pay-monthly - and if someone else is the account holder, you will also need a change of legal ownership.
Please text BALANCE to 150 and post the response onto this forum. That will confirm your account status.
24-06-2025 02:42 PM
Then Remove your no. from the shared EE a/c & Register it to a new a/c with your own email addy.