SIM cards & Porting

Resolved! Connecting to EE

HiI have 2 phones on my account; my son's and myself, mine is an iPhone 13, but we have a problem with my son's iPhone 11. It can connect to wifi and everything that runs on the internet is fine but it isn't seeing EE, I ordered a new replacement SIM...

Resolved! New family sim for my child

Hi I am wanting a monthly sim deal for my child I have 2 rolling ee monthly contracts already. Can you help please  

Resolved! not active more than 6 month sim

Hi EE community, I moved to another country recently and not using my  EE sim card for a long time,but all my social network accounts are linked to my account. Can I restore my EE phone number? If i have unpaid debt I will repay. But I exactly need m...

Resolved! eSIM transfer not supported

I’m unable to get new work iPhone up and running with new eSIM. The eSIM has been activated by the call centre so next step was to scan QR code.  But when going into settings and mobile service, it’s saying data transfer not supported for my number a...

Resolved! Port Mobile Number to PAYG Sim

Hi,Wish to port my number to my EE PAYG sim.However, I do not have any credit on the account at the moment - the sim is still liveDo I need credit and if so, how much?TIA

Resolved! I cant use another sim card in my device different network