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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! Cancelling mobile data SIM

I have never come across a company as bad as EE in my 59 years - can’t email or chat to them. If you want to cancel you must call them which is what I have been trying to do for several days but nobody ever answers and it’s 1hr, 45 mins wait etc etc ...

Richzev by • Explorer
  • 1194 Views
  • 5 replies
  • 6 Helpful

Resolved! Register Upgrade

Good afternoonI have upgraded my phone and received my new device. Usually i have details for a new eSIM in the pack but unable to see this and now having trouble activating the new handset against my accountCan someone assist with this please?Mick 

Mick0502 by • Investigator
  • 637 Views
  • 3 replies
  • 4 Helpful

Resolved! Port in

I currently have a broadband account with EE and would like to switch my mobile service over to EE as well. Could you please guide me through the process of porting my existing mobile number to EE. I’d appreciate any help or information you can provi...

EE Data sim 120gb preloaded issue

I purchased 2 preloaded 120gb data sims at different times which state they last for 12 months from first activation (when inserted in device). I kept these for a  future trip across the uk as it got delayed and just gone to start using them and they...

keeefe by • Investigator
  • 5054 Views
  • 7 replies
  • 1 Helpful

Resolved! Sim Only Question regarding Cancelation

had a SIM only talk text UK shipped to me as a friend was visiting.    Friend leaving Jun 3rd and im now looking to give the 30 days to cancel it and wondering how I do this.   Can I do this online, if so how. thanks

NS902 by • Visitor
  • 530 Views
  • 1 replies
  • 2 Helpful

Old SIM deleted - cant access new esim

Hi there,I was having issues with my SIM. EE guide went through various trouble shooting, including having me delete my old esim.I was told that a new esim would be ready to download today, which it is.However, when I try to access it, a code is bein...

Resolved! Lost SIm card

Unfortunately I have mislaid my SIm card (recently purchased a Galaxy A16) from yourselves. Is it possible to apply for another and at what cost please?

Can't make or receive calls after number port

Hi,  I moved from 02 to EE yesterday. My number been ported over. However, I cannot make or receive calls. I cannot contact EE by phone as my EE network isn't working. When I try make a call - get repeating message stating call ended. I need my iPhon...

RyanDJ by • Visitor
  • 611 Views
  • 2 replies
  • 1 Helpful
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