SIM cards & Porting

New phone sim set up

My new phones arrived, I’ve set up the phone and put the new Sim in but it’s not connecting. I can’t make calls or texts or anything ?

No network after moving over from sky

Having major issues that EE cannot seem to sort out. So I provided a PAC to EE 26/08/24 as I was leaving sky and wanted to keep my number. They provided eSIM which was all set up fine. 28/08/24 arrives and sky email to say it’s now all cancelled thei...

EE New PAYG SIM not working since porting to old number

Hi so i recently got a new pay as you go sim for my phone, It was working on the new number when I first installed it but since port to my old number with my PAC code it is no longer working. I cant phone EE nor can I use someone else's phone current...

Sim not working

I got a replacement phone through ee insurance, since then my sim won't work , I have ordered a new sim but I have to recieve a text to my number to activate it . Which I can't because I had a digital sim in the broken phone and have no acsess to th...

Change number

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Ordered a replacement sim

Dear, EEI ordered a replacement card on 29 August 2024, it is supposed to be delivered within 2 days. still have not received sim cards?

Old Orange number reactivation?

Hi,I'd like to preface this question by saying that I'm sure it's not possible, but I thought it might be worth asking I don't suppose there would be any way to reactivate an old mobile number that I had as a teenager with Orange, would there?, this ...

Number porting issues

Can you let me know if you managed to resolve this issue I have the same issue right now and I don’t know what to do to fix it.

Why do EE make it difficult to transfer from a business to personal tariff?

We are well out of business contract on 2 sim only numbers. EE now offer a good personal deal so I wanted to transfer both phones to personal and take advantage of the lower tariff. I was informed that, if I transferred to a personal tariff, I would ...

Help! Transferring from BT to EE

Please can someone help. Do I need a pac code to keep my number if I’m transferring from BT to EE?I'm transferring my sim only mobile account for myself and my 3 kids. 4 SIM cards have arrived but only 3 PAC codes. I didn’t worry too much about that ...

SIM cards & Porting

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