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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Ee sim card

I have just got a ee sim card and my phone is dual sim, I put the £10 subscription pack on but can't send texts or calls on my ee sim card, anyone know how to activate it or what I do? It says it will start after a text or call but I can't do this

Newbie - Is customer service really poor on EE?

Newbie here. Received my EE SIM card today.  So I rang customer service to send them my STAC code but I was held in a 20 minute queue. I didn’t have time to stay on the line so I sent a message through the app. It then sent a  message back saying the...

MrsPingy by • Investigator
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  • 12 replies
  • 5 Helpful

Resolved! Porting my number in

HiMy wife's contract with 3 has expired and I have moved her over to my account with EE. When speaking to the EE representative last Sunday, he said if I gave him the PAC code then everything would be in place for when the SIM card arrived so the num...

No packaging

Hi, I bought a 50 gig data only SIM for my car. Previously I just put SIM in car and it worked. This one didn't and it looks like it needed activating with details on packaging? I threw all packaging away (DOH) is there any way to get this card activ...

NewSim card

Hello I would like to order a new micro SIM card. I am using a new phone and the SIM card I have is too big and won’t snap down into the correct size can I please order one Louise 

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