Forum Posts

Resolved! Sim only eSIM card - download?

Hi,I've just moved both my and my wife's number over to EE from Vodafone (good existing customer deal as we get our Broadband from EE).My wife is fine using a physical SIM, but I'd like my EE sim to be an eSIM, as I use my personal number (eSIM) and ...

Can't make or recieve calls

After switching my SIM on Tuesday someone tried to call me today but they just got three bips and it did not ring for me.     I tried to call them after they sent a facebook message but it just hung up.    SIM manager shows the right SIM and number a...

dazlamb by Explorer
  • 309 Views
  • 3 replies
  • 2 Helpful

Sim

Hi i got confirmation that my new sim card is processed sucessfully but havent recvieved nrw card yet  

the sim is giving no singnal

im switching my phone atm and ive put the sim from my iphone 14 into a 13 transfered all the date via icloud backup but my old phone with no sim in it still has the service and my new phone with the sim inside has nothing ive read up and someone ment...

move number to new account/SIM

Hi,So basically, my wife and I have separated, all existing family phones are in my name. Her phone's contract came to an end so she has gone ahead and got a new EE phone & SIM in her name, but she wants to keep the old mobile number.Can I use the PA...

stuck1 by Visitor
  • 515 Views
  • 1 replies
  • 1 Helpful

Sim Card Stopped Working

I have recently upgraded my phone to 14 pro max, while transferring data accidentally clicked on Esim, now it is been two days without service, I been to two EE stores but no one can solve the problem contacted customer service twice same answer, tec...

SyedImran by Investigator
  • 3267 Views
  • 63 replies
  • 4 Helpful

Can't call or receive calls

Hi, I can't make or receive calls since going to EE and porting my number. The port happened 3 days ago and I had confirmation via text. I've restarted my phone about 5 times since. It won't let me call 150 either. Despite online saying there's an on...

Addyjj by Visitor
  • 304 Views
  • 1 replies
  • 0 Helpful

Unable to receive texts/sms

Hi. I submitted my PAC on wednesday 21/08/2024.Please note everything was done in store.I ported from 3 to EE and requested to keep my number. I got message that porting was done etc.But i am unable to receive texts.i can make calls, receive calls, b...