SIM cards & Porting

Changing sim

I recently got a PAC code from vodaphone and purchased a monthly sim to go along side my phone contract with vodaphone. When will my payments start, and is it possible to pick when I start to pay? for example, could I put the sim in on the 6th when I...

PAC code text not working

Sim activation

I've received my phone 3 days late, and spent best part of 10 hrs setting it up. The last 2 hours trying to activate the SIM. EE suggests it will send texts, but these are not recieved because the phone is not activated it seems, then once attached t...

Using an E Sim for dual numbers: Uk and NZ

I have I phone 11 Pro and a monthly plan with EE.Am currently in New Zealand and want to add my NZ e sim into my UK phone so both numbers are in the phone.The NZ network provider has been unable to do this. How can I know if  my UK phone is locked ?E...

Tried porting my number across.

Im in the same boat. Tried porting my number across. EE screwed it up, blaming O2 who have told me they have send all the required files to EE twice now. Been with complex team 4 days. Literally been told 4 different things now and that once it's wit...

Hello

SIM card disconnecting

I recently used an eSIM from EasySim global for use in Iceland.  This worked well as it had before but this time when I’ve returned to the UK my Primary sim keeps disconnecting.  I have been home 24 hours and I have had to turn my phone off about 6/7...

E-sim

Hi, curious about something. If EE is struggling to get a physical EE sim card to my address. Am i able to request an E-sim?