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SIM card

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AL33
Visitor

‎14-06-2025 12:22 PM

My phone wont pick up EE signal, took it to a repair shop and told me it`s the sim card faulty, could I have a new one and will I keep my number?

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Chris_B
EE Community Star
EE Community Star

‎14-06-2025 02:21 PM

@AL33  Go to a EE store and request a replacement sim.  You’ll need in date photo ID with you.   Or you can call customer support to request a replacement sim. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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Chris_B
EE Community Star
EE Community Star

‎14-06-2025 02:21 PM

@AL33  Go to a EE store and request a replacement sim.  You’ll need in date photo ID with you.   Or you can call customer support to request a replacement sim. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.