SIM card

[Possil1]

How do I get a new SIM card

[XRaySpeX]

Why do you want it?

[Ali_A]

HI @Possil1 

Are you looking for a brand new SIM card joining EE, or are you looking for a replacement SIM card for one that is lost/damaged?

For new line SIM card just head over to PAY MONTHLY SIM ONLY DEALS. Alternatively if you'd just like a Pay as You Go SIM card you can order one at Pay as you go plans on the UK's best network. 

However, If you need a replacement SIM card for an existing number you have, you can order a replacement SIM card through the EE App. Just click on Manage > Settings > Replace my SIM 

If you prefer you can call customer service where a member of the team can order a replacement SIM card for you.
Contact Us | Help & Support - EE 

Alternatively, you can pop into any EE store with photo ID and the store guide can issue you a replacement SIM card free of charge straight away. 
EE Store Finder | How to find your nearest EE store | EE

Ali

[XRaySpeX]

@Ali_A : That PAYG link you gave is still giving "Sorry! We couldn't find that page ..." as it has done all day.

[XRaySpeX]

That page working now but it still fails with the same error when you select a SIM but at least it puts it in the basket & you should be able to go from there.

The above failure occurs for me on Edge but is OK on FF & Chrome.

[Rach_H]

Thanks for letting us know @XRaySpeX. Are you still having the same issue when you try the link on another device?

Rach

[XRaySpeX]

EDIT Yes, @Rach_H , it's still doing it on Edge.

[Rach_H]

That's great to hear. Thanks for letting me know @XRaySpeX 🙂

Rach

[XRaySpeX]

Sorry, @Rach_H , it's still doing it.

[Rach_H]

Sorry for the confusion @XRaySpeX. Just to confirm, is this happening on multiple devices, or just the one?

Rach