SIM card issues

[amrezai]

Good evening 

my  mobile. Not working  either say no. SIM card 

or no network at all . It’s been like this for the last 3 days I am thinking is to send me a replacement SIM card . 
many thanks 

[amrezai]

Hi 

[Ali_A · Accepted solution]

Hi @amrezai 

Are you able to test your SIM card in a different phone at all? 

You can order a replacement SIM card through the EE App. Just click on Manage > Settings > Replace my SIM 

If you prefer you can call customer service from a different phone where a member of the team can order a replacement SIM card for you.
Contact Us | Help & Support - EE 

Alternatively, you can pop into any EE store with photo ID and the store guide can issue you a replacement SIM card free of charge straight away. 
EE Store Finder | How to find your nearest EE store | EE

Ali