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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! Replacement SIM's not working

Lost handset just over 2 weeks ago. I've since ordered 2 replacement SIM's, both which were delivered, but neither work. Following this, I've been to an EE store, where the staff member phoned the Contact Centre/Technical Support Team on my behalf. T...

Nomad78 by • Explorer
  • 2121 Views
  • 11 replies
  • 1 Helpful

Resolved! Number porting

I’ve just joined EE. I ported my old number from giffgaff, but when I go into settings on my iPhone 14 Pro Max, in the ‘my number’ part it’s still showing the number for the EE sim and I can’t change it. Just wondering why? Anyone know. 

MikeH61 by • Explorer
  • 469 Views
  • 2 replies
  • 2 Helpful

Resolved! numbers

i have two phones with different numbers i want one number for both how do i change the one number 

margo1 by • Investigator
  • 417 Views
  • 1 replies
  • 0 Helpful

Resolved! Monthly SIM card

I have recently purchased a monthly SIM card and to keep my original number from a different provider. It says 1-2 days delivery but I still haven’t received anything and on the email when I ordered it said my number will be changed over in the next ...

Resolved! Number Port over from 3 Issues

I have this afternoon had my number transferred from 3 over to EE however i now cannot make or receive any call, people calling me go staright to EE voicemail and when I try to dial out I get "You've dialled an incorrect number, please check the numb...

abrag77 by • Visitor
  • 535 Views
  • 1 replies
  • 3 Helpful

Resolved! Moving to EE from Vodafone

HiI currently have 3 phones with Vodafone.  We moved Broadband to EE back in October but didn't move the phones as the contract lock in doesn't expire until end Jan 2025We will look to move them across for about the 25th - we won't need new phones so...

Nick_2811 by • Investigator
  • 2014 Views
  • 3 replies
  • 3 Helpful

Resolved! Can't activate replacement SIM

I lost my old SIM card so ordered a replacement, which arrived yesterday. Put it in my phone and go online to try and activate it, but am told I need to put in a phone number so I can receive a text message with a PIN in it.... I don't have a phone n...

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