Forum Posts

New Sim unable to make calls

I recently moved my mobile plan from o2 to EE.My new sim arrived this week and I was able to text and use data using the interim number, but not call.My number completed the transfer this morning, and I can still only text and use data and I can't ma...

Resolved! EE Sim

I recently applied for a mobile sim plan in EE. And I currently have a Lebara sim. How do I retain my current number?

nixus93 by Investigator
  • 339 Views
  • 1 replies
  • 1 Helpful

Account and Porting issues

Hi,I am an existing Broadband customer, and decided to add my and my wife's number to EE to take advantage of the existing customer discount.My number (1) has transferred over successfully and is working fine.  I added my wife's number to the account...

Resolved! Old sim number in About phone settings years after porting

Moved from Lycamobile to EE years ago, ported the number and everything was working fine. It still works fine like getting text messages to my number etc.However, I ordered a 2nd EE sim to have two, put the second one in and when I launched the phone...

d62vm by Visitor
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  • 2 replies
  • 2 Helpful

Re: No sim service

Recently had an EE Sim 3 days ago yet until now, 4th day,  still NOT GETTING 3G/4G signal. All I get is 'NETWORK UNAVAILABLE'! I've checked on the Coverage Checker. It shows 'Good Coverage'!! I've switched OFF and ON my mobile phone; took out the sim...

gfg1 by Investigator
  • 528 Views
  • 4 replies
  • 1 Helpful

SIM card

I bought a sim card from Sainbury's. I tried to activate it but it didn't work. You can't easily access any transactions on your website. When I call 150, it's very hard to connect and as a result, the card wasn't activated. When I called 150, I boug...

Ttugay by Investigator
  • 582 Views
  • 6 replies
  • 1 Helpful