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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! Re: My phone number in Settings is wrong

I changed my contract phone to sim only about 12 mouths ago and the sim is still showing the new sim number from my phone number and now I can not use it abroad as it is showing the wrong number

Philp4 by • Explorer
  • 601 Views
  • 2 replies
  • 1 Helpful

Resolved! Request for New SIM Card

 Dear Admin,I am Majid, the owner of Zeb Office Equipment & Supplies. My account number is *******. I have lost my SIM card and do not know the number. Please send me a new SIM card to my warehouse address, as I am unable to pay my bill without it.Th...

Majid8 by • Visitor
  • 431 Views
  • 1 replies
  • 2 Helpful

Resolved! Should I resend my PAC

I am moving to EE, text them the porting details as the instructions said. Was told be done by 6pm 30/09/24 this has not happened, should I redo the process if not where should I contact for help and support 

Jdoy90 by • Visitor
  • 283 Views
  • 1 replies
  • 3 Helpful

Sim card activation

Hi,I got my sim yesterday,got 20£ package for unlimited calls and messages but whenever I'm trying to call it says to update my credit.

Ank7 by • Visitor
  • 286 Views
  • 1 replies
  • 2 Helpful

Resolved! PAC CODE REVERSE

I accidentally made a switch to a different provider last night, Plan.Com (Presetige) and used the PAC Code to transfer the numbers over to the new contract. However, after realising what I had done, I no longer want the transfer to happen and want t...

Sim activation

I activated my replacement SIM yesterday afternoon (Sunday) and I still haven’t been reconnected more than 24 hrs later.  Does it always take longer after the weekend?  I have dusted the SIM and switched the phone on and off multiple times. I have a ...

PjS8 by • Visitor
  • 405 Views
  • 1 replies
  • 0 Helpful

Difficulties getting an eSIM

So I’ve tried adding an extra line to EE (SIM only) for which I chose the eSIM option so that I may get an email and download the eSIM instantly, just like this EE info page said, since I needed data immediately.I have had nothing but trouble doing t...

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Not received text

Hi I transfer my Lyca number to EE for contact on 25th and I still haven’t receive a text , have turn my phone on and off for 5 times. Still the same thing and I don’t know what’s happening, I have called 150 and didn’t help aswell 

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