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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Can i use my Samsung Smartphone with my EE account?

Hi,I have an EE monthly account which pays for my useage of my dumphone, and for my mobile router.Obviously i use the mobile router with my laptop. I never use the mobile router SIM card for phone calls ( i dont even know if i can). The mobile router...

treez by • Established Contributor
  • 2204 Views
  • 13 replies
  • 1 Helpful

sim wont work in my new iphone 16 pro

i was transfering my icloud back up from iphone 13 pro to my 16 pro. it said something about an esim which i dont have a pin for. so i put the sim in my 16 pro and it wont work. i put it back in my 13 pro and it wont work. someone please help me.

Resolved! setup iphone new but still keep esim

hi, I've got a SIM card at the moment but buy my new iPhone from apple every year so I know eventually need to go onto an esim at some point, but would like to know. if I setup my iPhone with a esim, with all my app installed etc. and I want to setup...

alistairmck1 by • Established Contributor
  • 1906 Views
  • 2 replies
  • 0 Helpful

Resolved! Cancelling mobile data SIM

I have never come across a company as bad as EE in my 59 years - can’t email or chat to them. If you want to cancel you must call them which is what I have been trying to do for several days but nobody ever answers and it’s 1hr, 45 mins wait etc etc ...

Richzev by • Explorer
  • 1181 Views
  • 5 replies
  • 6 Helpful

Resolved! Register Upgrade

Good afternoonI have upgraded my phone and received my new device. Usually i have details for a new eSIM in the pack but unable to see this and now having trouble activating the new handset against my accountCan someone assist with this please?Mick 

Mick0502 by • Investigator
  • 621 Views
  • 3 replies
  • 4 Helpful

Resolved! Port in

I currently have a broadband account with EE and would like to switch my mobile service over to EE as well. Could you please guide me through the process of porting my existing mobile number to EE. I’d appreciate any help or information you can provi...

EE Data sim 120gb preloaded issue

I purchased 2 preloaded 120gb data sims at different times which state they last for 12 months from first activation (when inserted in device). I kept these for a  future trip across the uk as it got delayed and just gone to start using them and they...

keeefe by • Investigator
  • 4922 Views
  • 7 replies
  • 1 Helpful

Resolved! Sim Only Question regarding Cancelation

had a SIM only talk text UK shipped to me as a friend was visiting.    Friend leaving Jun 3rd and im now looking to give the 30 days to cancel it and wondering how I do this.   Can I do this online, if so how. thanks

NS902 by • Visitor
  • 522 Views
  • 1 replies
  • 2 Helpful

Old SIM deleted - cant access new esim

Hi there,I was having issues with my SIM. EE guide went through various trouble shooting, including having me delete my old esim.I was told that a new esim would be ready to download today, which it is.However, when I try to access it, a code is bein...

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