Sim not received

STAN69 · ‎07-07-2025

It's been a week since I ordered a new sim and it's still not arrived

Northerner · ‎07-07-2025

These are sent 2nd class and reliant on the post office.

You could get a new SIM from any EE store.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

Northerner · ‎07-07-2025

Hi @STAN69

These are sent 2nd class and reliant on the post office.

You could get a new SIM from any EE store.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.