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I lost my SIM card

Qinghon
Visitor

‎21-08-2024 08:42 AM

I lost my SIM card

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎21-08-2024 10:19 AM

You need to call CS to report the loss & they will block it & send you a replacement SIM with the same no. to your UK addy.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Peter_W
EE Community Support Team
In response to XRaySpeX

‎21-08-2024 10:57 AM - edited ‎21-08-2024 10:58 AM

Hey there @Qinghon, welcome to the EE Community 😊

If you want to give our team a call to get a replacement SIM sorted like @XRaySpeX recommended, you can contact us from any phone on 07953 966 150 to get this sorted.

Alternatively, you can head to any of our EE retail stores and get a replacement SIM on the day too. 

You would just need to have a valid passport or UK driving license as proof of ID.

Peter

0 Helpful