Community Activity

Issues with Fibre to the property WiFi Calling

Hello,Our account is in my Fiance's name, however we live in a concrete flat so as you can imagine, we cannot get signal. My sim is with EE. We have full fibre to the property and since I have found my calls constantly dropping. The biggest issue is ...

Networking

 [Omer][East London]Subject: Complaint regarding eSIM issue (No data and no calling)Dear Sir/Madam,I am writing to bring to your attention an issue with my eSIM, which is not functioning properly. Despite having a valid plan and sufficient balance, I...

Service down

Won’t let me buy a new plan pack and my signal is bad when on calls keep breaking out but it show full 4 bar in my ohone

Network Boost Suggestion

Hi there! Just a quick suggestion — I think it would be really helpful if the My EE app had a section showing whether Network Boost is active and what it’s doing. At the moment, there’s no way to tell if it’s working or not, and a bit more visibility...

ZakDay by Visitor
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Changing number

I’ve brought an EE sim plan, And I used to have an O2 sim. I said to keep my old number But it says it’s going to transfer like a month later instead of a couple days? I’ve got a new number with the sim, but I want my old number, I don’t know what to...

iPhone 16 plus back order

I ordered my new iPhone 16 plus over the phone on the 22nd July and there is no update, it’s also down as on back order but is available to get on the website? Can someone help me out I cannot be without a phone.  

Trying to return an unwanted SIM

I want to return a SIM that I am not going to use (long story, but very unhappy).  I was told to download the Contract Withdrawal Form.  To get to the form I need to enter the 1st and 3rd characters of my password.  I've never been given or set up a ...