Community Activity

Communication

I am trying to contact EE re an order my elderly parents have placed, no numbers are working, my dad is 80 and knows nothing about tech and my mum has Alzheimer’s, I really need to speak to someone about this.  Do you have any numbers that are workin...

Number porting

I visited an EE Shop today and the assistant began porting my BT number to my new EE account. I got a text later to say that the number will be transferred by 6pm on 21/8!I understood this was an overnight process. Do EE give themselves 4 weeks just ...

HR CONTACT

Hi I am a previous employee for EEI need the phone number and email address for the HR department for reference purposes  Many thanks Aiden

Resolved! Unable to change billing address

Cant be able to edit the billing address. I contacted the contact services for this EE and they updated it already as to what I know, and then I recieved a message  to update my address in my account. however there is no such edit billing address in ...

Shockingly POOR POOR Customer service

For the past 4 weeks 9 (I kid you not)  I have been trying to get through to EE with a query.  I can NEVER get through.  With all the wait time added on hold, it must be over 4 hours in total.  I've literally just given up now. This is disgustingly a...

NJE22 by Visitor
  • 451 Views
  • 4 replies
  • 2 Helpful

Unable to make calls or contact 150

Hello, I have had a billing issue and my services has been cut off, I have tried calling 150 and 360 to resolve this but when I call the call just cuts off straight away, I have tried finding a live chat on the ee website but I cant find it, how do I...

spazmunk by Visitor
  • 265 Views
  • 46 replies
  • 32 Helpful

No TV service on Upstairs TV

I have had no TV service upstairs since last night. I rebooted the Router, and nothing has changed. Trouble is, you can't even get EE on 150. Seems the Broadband is not connecting to the TV box upstairs. Any ideas?JC6310

JC6310 by Visitor
  • 5 Views
  • 0 replies
  • 0 Helpful