Unable to change billing address

[alyssa004]

Cant be able to edit the billing address. I contacted the contact services for this EE and they updated it already as to what I know, and then I recieved a message  to update my address in my account. however there is no such edit billing address in my account!.. 

[alyssa004]

Having hard time to search billing address. There options found in there system is so different. There is no Manage option to change the billing address.  There instructions doesnt have sense!

[Leanne_T · Accepted solution]

Hi there @alyssa004 

Thanks for coming to the community 🙂

Could you try logging into the EE app and select Profile > Settings > Settings and Permissions then Change Billing address. This should open the web page to update the billing address. 

Let me know how you get on 🙂

Leanne.