Community Activity

Can’t call after topping up

Just topped up my account.  Had a strange message as well as confirmation.  Think my phone has been hacked or something.   As I can’t make most calls.   Can’t contact support or  any helpline.   Had a few messages about roaming abroad. I’ve never req...

Roaming question

Hello, if I’m on Full Works plan (with USA roaming) and I get the £2 International Pass Add-on will I get discounted international rate if calling USA number whilst in the USA? Thanks

nb5005 by Explorer
  • 55 Views
  • 4 replies
  • 1 Helpful

Broadband not working & can’t contact EE

Hi there, is anyone else having problem with their EE broadband?I haven’t had any Wi-Fi all day. It’s not appearing as an option on my mobile phone. It also is an appearing for my TV. It keeps saying that there’s a network error.My router keeps flash...

Mobile Help

I cancelled my rolling contract and moved my number - just asking for confirmation that it closes my account when the number changes over to my new provider?Also how do I stop all the text messages from EE - thought they would automatically disable. ...

Refund

Hi, I'm texting about a £10 data pack on my account. I don't remember purchasing this pack, and I've barely used any of the data. I canceled the pack for next month, but I was hoping to get a refund for this month since I didn't intend to buy it. Can...

Prepaid sim issues

Just bought my prepaid sim , and it doesn't seem to work and says I've used up all my 25gb of data which doesn't make sense because I haven't used it and also I get unlimited text and calls and I can't even us that feature . What do I do  

Spare minutes

Hi I urgently need some minutes on my phone I have lost my wallet and cards my minutes have ran out and I need to call the bank and my friend ect I need some help please  

Smithyg by Visitor
  • 14 Views
  • 1 replies
  • 0 Helpful

Broadband

Having just moved from BT to EE , ( I was told I had too as BT don’t offer the service anymore ) SAME COMPANY …hmmim in an area where full fibre is not available to me , to which I’m aware .My only choice was essential 67 package which offered the sa...

Olly61 by Visitor
  • 32 Views
  • 2 replies
  • 0 Helpful

Broadband deals

I was tried to speak to someone on the phone there to ask about the broadband deals and the landline deals too thanks Gillian78