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Community Activity
Resolved! Help with understanding services moving from BT to EE please?
Hi all.Fairly new the EE community, used to be over there in the BT forums alot, took the opportunity to migrate to EE last night as the pricing was favourable, did it all online. Also DarrenDev said over on the BT forums that UltraBoost would only b...
Transfer from BT
I was transferred automatically from BT to EE for broadband. I was a fairly new customer to BT and was paying 29.99 per month. BT informed me my bill would remain the same however I have been charged monthly £32.99.
Resolved! EE App Issues
The app when viewed on iPhone is as good as useless. I have previously set up the smart hub, 3 smart WiFi plus devices and the smart hybrid hub. When I go into the app sometimes they appear and most of the time it’s like I have nothing set up apart f...
Leaving EE broadband
Hello,My EE broadband contracts last day is tomorrow (23rd July), I'm on old broadband deal getting there 144mbps fttc service. If I stay with them on the current speed the cost will go from £34 to £44 with a deal or £47 without but will go up again ...
Website not at all user friendly
EE website is absolutely rubbish. I cannot find my bill or details of my package anywhere. All there is is a big banner telling me to download the app to view my bill. I don't want the app. (I'm sick and tired of needing an app for everything tbh). I...
Why has my phone been restricted when I haven't even had it a week
I haven't used the phone for anything we have only had it since Sunday so why has my calls and messages been restricted my mom is currently in the hospital and this is the only way I can get hold of her but now I can't as you have done this to my ph...
Resolved! Does the new EETV Box Pro Still Support the Older IR Remotes?
Hi all.Just migrated to EE in full from BT, I currently have the BT TV Box Pro which I know is still EETV, point is I use my own IR remote for it because I use surround sound. The shipped remote has no way to control the volume on a AR, at least it d...
Resolved! EE job application, but no response
I applied for a retail advisor role, and was given an online interview to perform. After completing this interview I was emailed that I would get a response in the next few days. It’s been almost 2 weeks with no response. I would like to know the upd...
Not receiving text messages
I haven’t received a single text message since April 26th. I only realized this when I needed a verification code sent to my mobile and did not receive the text message. I think there is a problem with my account.
Mary from Ireland (ee advisor). Brilliant !!!
I need to write and send a huge thank you to the advisor who helped me sort out roaming for my daughter and myself . Her name was Mary and she told me she was in Ireland . I had contacted EE a few weeks ago regarding a problem with my daughters ro...
