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Community Activity
Data not rolled over
Hi, I've just switched from a £10 plan with 8GB of data to a £5 plan (250MB) and as I had only used about 2.5GB I was expecting to recieve about 5.5GB of rollover data, but nothing has come through. I have had the data rollover on this swap on previo...
NHS Perk code not working
Hi there, I am trying to upgrade to a new iPhone and my EE perk code won’t be accepted online, keeps showing an error message saying it can’t be used with discounted plans. I have called EE and they confirmed the plan I am trying to select isn’t curr...
TNT sports activation 😡😡😡
I tried to activate TNT sports (my inclusive extra) in June last year, and spent ages back and forth with customer services all because the link below just to validate myself doesn’t work (http://ee.co.uk/tntsports).It takes you to an authentication ...
Number Port Query
Hi,I just got my new phone and requested my number be ported over when I signed up. I've set up my new phone and got a text message saying: 'Hi from EE. We'll transfer your number by 6pm on 14/08. Thanks'That date is a month away? Is this an error or...
How to disable IpV6 Settings on EE Smart Hub
Good Afternoon,I need to disable IpV6 Settings on my Smart Hub, there is NO option to disable - Will I need to purchase a after market HUB to do this ?
Now tv sports not working
My NowTV sports HD package is not playing through my box. This is the second time that it has stopped playing
No access to Hub Manager (192.168.1.254)
I can't access the hub manager.Does not matter if it on my phone, iPad or PC. Safari, Chrome, Edge and Mozilla all have the same result and as usual EE tech support is clueless and advised me to search for a solution here.I have the EE 5G smart hub. ...
Why is ee website so crap
Whenever you visit any page on EE site it constantly does a redirect loop like it's checking the login. Then occasionally it goes through. I've worked on websites for 20 years and never seen anything like it
can't connect to cctv camera
hi,just changed from Plusnet to EE and got a new router. I have a cctv camera which connects to the wifi and internet through a wifi extender (it doesn't have a good enough signal to connect direct to the router). It used to work fully through the P...
Resolved! Full works package data roaming in spain
Morning all.i am a long term user of the Full works package, unlimited data and im planning a trip to Spain. On checking my account to ensure my included data roaming was active I get directed to purchase a roaming pass for £15. Why is this when I al...
